Spa Coordinator; Front Desk

Since 2001 Spa Derma has been Chicago's leading medical spa providing Cosmetic Injectables, Laser Hair Removal and Advanced Skincare. Our team of skilled Aestheticians and Injectors provide effective treatments using the most advanced technology available. We pride ourselves in being an approachable and affordable brand where employee empowerment and patient satisfaction are the focal point.

Spa Derma was named the #1 Skinpen and #1 Hydrafacial account from  and continues to be amongst the top accounts with vendors nationwide. With over 130 employees and 5 spa locations we’re looking to continue to build our team!

We are currently seeking to expand our support team at our Headquarters office in Wicker Park. If you have a passion for the aesthetic or beauty industry we want to hear from you. This is a great entry level opportunity to work with an ever-growing company and gain exposure to the medical esthetics field. The ideal candidates are looking for a positive, fast-paced culture where attention to detail and customer service are key.

This is a full‑time role, 36+ hours a week. Hours may be flexible however, at least one weekend day shift and closing shift will be required weekly.

#1 Hydrafacial in IL, #1 Skin Pen Nationwide, #1 ViPeel Nationwide, #1 MOXI provider in the world.

• Providing the highest standard of customer service while working in a fast paced environment.
• Answering inbound customer calls, callback requests and online chats regarding scheduling, treatment information, etc.
• Execute ongoing initiatives such as texting or calling patients to book appointments and generate sales.
• Complete tickets for patient inquiries and elevate to a Manager as needed.
• Learning, retaining, and promoting treatment information to current and potential patients.
• Scheduling accurately for multiple providers, using multiple computer applications to process information.
• Maintaining a safe, organized, and clean spa environment.
• Performing other duties as instructed by management.

• 2+ years of customer service, sales or front desk experience
• Excellent organizational & multitasking skills
• Strong attention to detail
• Ability to collaborate with a team
• High school or equivalent preferred

• 401(k) Matching
• Health, Dental, and Vision Insurance
• Employee Discounts
• Free Quarterly Botox
• Free Wellness Program
• Paid Paternal Leave
• Paid Time Off
• Free Class Pass Membership

$18.00/hr with discretionary bonuses (up to $22/hr potential)