Customer Service Rep; Fullerton Ave

Customer Service Rep (02878) – 4608 W Fullerton Ave

• Full‑time
• Job Category Org:
  Store Customer Service Rep

ABOUT THE JOB
Are you energetic, personable, and ready to serve customers on shift? Domino’s Pizza is looking for qualified Customer Service Representatives who enjoy interacting with people and delivering excellent service. Whether you need a full‑time schedule that fits a college timetable, a part‑time role for extra income, or a second job with flexible hours, this position offers the best in the industry, including scheduling that adapts to you.

ADVANCEMENT
Many team members have started as delivery drivers and advanced to franchise ownership, management, and corporate operations. We’re growing quickly, giving you many opportunities to move into higher roles if that’s your goal.

DIVERSITY
Our mission recognizes and values the unique contributions of every individual, creating an environment where all team members can reach their full potential.

SUMMARY STATEMENT
We take pride in our team members, and we’re proud of Domino’s Pizza. By working together, we continue to be the best pizza delivery company worldwide.

• Must be 16 years of age or older.
• Ability to read, write, and use a computer or touch screen to enter orders.
• Excellent verbal communication skills for speaking with customers and co‑workers.
• Math skills: add, subtract, multiply, divide quickly and accurately; use a calculator as needed.
• Ability to make correct monetary change and handle money responsibly.
• Physical capability to stand, walk, lift, carry, push, pull, climb, bend, stoop, and reach as described below.
• organizational skills, including inventory management and paperwork completion.

• Operate all store equipment safely and efficiently.
• Stock ingredients from the delivery area to storage, the work area, and the walk‑in cooler.
• Prepare products, including pizza dough and toppings.
• Receive and process telephone orders, taking inventory and completing related paperwork.
• Clean equipment and the facility daily.
• Participate in orientation and ongoing training provided on the job.
• Maintain verbal, written, and telephone communication skills for accurate order processing.
• Coordinate motor skills and hand‑eye coordination to perform precise and rapid movements.
• Enter orders accurately using a computer keyboard or touch screen.

Work exposes you to varying temperatures (36°F to over 90°F), adverse weather conditions during outside tasks, fumes from food odors, cornmeal dust, cramped quarters (including walk‑in closet), hot surfaces/tools (up to 500°F), sharp edges, and moving mechanical parts. You’ll also experience regular speaking, hearing, visual, and depth‑perception demands.

• Standing
  :
  Majority of tasks performed standing.
• Walking
  :
  Short distances and durations.
• Footwear/Work Surfaces
  :
  Ceramic tile or linoleum; height 36‑48 inches.
• Sitting
  :
  Paperwork at a desk or table.
• Lifting
  :
  Bulk deliveries up to 50 pounds; lifting from floor to 72‑high shelves.
• Carrying
  :
  Large cans (up to 7 oz), pizza sauce (30 lb), trays of dough (≈ 12 lb each).
• Pushing/Pulling
  :
  Trays on dollies (24‑30 lb, 7.5 lb force).
• Climbing
  :
  Occasional stairs or ladder for maintenance.
• Stooping/Bending
  :
  At pizza assembly station, front counter, and stocking; 30‑45 s per instance, repeated throughout the day.
• Crouching/Squatting
  :
  Occasional for stocking shelves and cleaning low areas.
• Reaching
  :
  Frequently up, down, forward; up to 72 in., forward, and down.
• Hand Tasks
  :
  Continuous use of hands; forearms and wrists require frequent forceful use, especially during kneading and cutting.
• Manipulating Tools
  :
  Pizza peel, rolling cutters, cardboard pizza box assembly, and other equipment.

Team members may use pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel as needed.