Cage Cashier

The Role:

As the Cage Cashier at Bally’s, you will finalize cash payments to customers, maintain the balance in the cash drawer, and interact with customers in a friendly and professional manner.

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer‑centric culture of offering superior guest service and actively building long‑lasting guest relations
• Adhere to all policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
• Calculate totals for customer chips and pay out cash for chips collected
• Provide even exchange of cash and exchanges of receipts for cash
• Make direct contact, either by phone or face‑to‑face, with customers when taking credit applications
• Make direct contact with banks and consumer credit reporting agencies, casino credit reporting agencies, as well as other casinos to obtain and document patron casino credit information
• Review mail‑in markers payments, return check logs and return maker logs
• Suspend customers with return checks
• Ensure the cash drawer is balanced at all times and make exchanges with the vault when necessary
• Keep an updated and accurate report of the cash and chips received and distributed
• Operate credit card processing equipment, coin sorting and wrapping machines, and other cashier equipment
• Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self‑Exclusion Program
• Perform other duties as assigned

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Must have a high school diploma or equivalent
• Must be able to work various shifts, including weeknights, weekends, and holidays
• Six months of experience as a cashier or bank clerk, highly preferred
• Must have excellent communication and interpersonal skills
• Must have excellent customer service skills
• Must be proficient in using a 10‑key calculator and other office equipment
• Must have above‑average math skills to count money accurately and quickly
• Must pass a math assessment issued by the company
• Must pass a color vision assessment test issued by the company

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts
• Target Salary: $25.82/hr.

• Regularly required to see, talk, hear, walk, and stand
• Frequently required to use hands to handle, feel, and reach