Coordinator, Events Blackhawks Ice Center

Position: Coordinator, Events & Experiences (Black hawks Ice Center)
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Job Title: Coordinator, Events & Experiences (Black hawks Ice Center) Department: Events & Experiences Reports To: Director, Events & Experiences Location: This role is 100% in-office and will work from both the Black hawks Ice Center and the offices at the United Center. Hours: General office hours are 9:00 am - 5:00 pm / Monday - Friday. However, this role will be regularly required to work outside of these business hours including nights, weekends, and holidays as the event schedule demands.

Status: Full-time, Exempt # Direct Reports: None Compensation: This role is budgeted to receive an annual salary of $50,000 The Chicago Black hawks is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applications will receive consideration for employment without regard to gender, race, religion or religious creed, color, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

We are committed to providing reasonable accommodation for individuals with disabilities. The Ideal Candidate: A highly organized, client-focused event professional who thrives on logistics, relationships, and making things happen. You are the kind of person who anticipates needs before they arise, communicates proactively with every stakeholder in the room, and takes genuine pride in flawless execution. You understand that a well-run event is a sales tool - and you treat every client touchpoint as an opportunity to build lasting value for Black hawks Ice Center (BIC).

The Top Shelf: The Coordinator, Events & Experiences BIC will serve as the primary point person for planning and executing small and medium-scale events at Black hawks Ice Center. Embedded within the broader Black hawks Entertainment & Events ecosystem, this role will benefit from established infrastructure, training, and best practices while directly supporting the unique programming and client mix m corporate tournaments and private parties to space rentals and partner activations, this Coordinator will ensure every event is planned with precision, executed with excellence, and leaves every client eager to return.

How You'll Contribute: Event Planning & Execution

• Serve as the lead coordinator for all small and medium-scale events at BIC, including but not limited to corporate tournaments, private parties, space rentals, partner activations, and community events.

• Own all event logistics from initial booking confirmation through day-of execution and post-event follow-up

• Develop detailed event timelines, run-of-show documents, floor plans, and staffing plans for each event

• Manage event setup and breakdown coordination, ensuring all spaces are prepared and restored to standard

• Own and maintain the master event calendar for the facility.

Client & Stakeholder Relations

• Serve as the primary client contact throughout the planning process, building trust and delivering a best-in-class hospitality experience

• Coordinate with internal teams including American Sports Entertainment Company (ASE), One Off Hospitality, and arena operations to align resources and responsibilities for each event

• Manage relationships with third-party vendors including catering, décor, A/V, and entertainment partners

• Communicate effectively with all arena stakeholders to ensure events are sequenced and executed without conflict

Large-Scale Event Support

• Act as the first point of integration into the broader Black hawks Entertainment & Events team for large-scale events hosted at BIC (e.g., Black hawks Hall of Fame, NHL Content Day, 1871 Tech Summit)

• Support the Black hawks Events & Experience leads with on-site coordination, logistics management, and client liaison responsibilities for marquee events

• Build familiarity with the Black hawks Events & Experience team's systems, tools, and workflows to ensure seamless collaboration across the organization

Sales Enablement

• Partner closely with BIC sales leadership to ensure event execution directly supports and reinforces the sales effort at the facility

• Provide post-event recaps and client feedback to inform future sales conversations and renewal opportunities

• Help shape a client experience that positions BIC as the premier private event destination in the Chicago market

Player Stats & Qualifications:

• Two (2)+ years of experience in event coordination, venue operations, or hospitality - sports, entertainment, or arena venue experience preferred

• Exceptional organizational skills with the ability to manage multiple events…