On Call Service Specialist

Overview

Consider a new career today as a Office Copy/Mail Team Member – Part‑Time with IST Management Services in downtown Chicago, the fastest‑growing national facilities management company. IST Management is a BPO company specializing in solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

IST is looking for friendly, service‑oriented, customer‑focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward full‑time positions.

This is a direct hire, part‑time, on‑call role performing office services. Hours range M‑F 8:00 AM–6:00 PM. No nights, no weekends. Locations will be in the St. Louis metro area. Business professional dress code required.

Hourly Compensation: $17.50–19.50 USD per hour

Amenities: Access to public transportation nearby. Great working environment! No nights/weekends.

• Operate mailing, copy, and fax equipment.
• Maintain high levels of customer care while demonstrating a friendly and cooperative attitude.
• Ship and receive items, order supplies.
• Pick up and deliver mail, parcels, copy jobs, and faxes to customers.
• Demonstrate flexibility in satisfying customer demands in a high‑volume production environment.
• Consistently adhere to business procedure guidelines and all safety procedures.
• Perform other tasks as assigned.

• Must have reliable transportation to reach locations not on public transportation routes.
• High school diploma or equivalent (GED). College degree is a plus and allows a fast‑track path to management.
• Customer service, hospitality, or retail background preferred.
• Professional appearance and demeanor.
• Keyboarding and Windows PC skills.
• Excellent verbal and written communication skills.
• Ability to work independently or in a team environment.
• Lifting up to 55 pounds.

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at  IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.