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AI Adoption Architect - Customer Success Lead
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-06-20
Listing for:
Us Bank
Full Time
position Listed on 2026-06-20
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
U.S. Bank is looking for a Customer Success Manager to lead engagement with business line teams in navigating AI initiatives. The CSM will ensure a high-quality experience from idea shaping through adoption, serving as the connective tissue across Product, Enablement, and Strategy.
This role offers a hybrid/flexible schedule with expectations of in-office work for 3 or more days per week. The ideal candidate will bring strong process navigation skills and a deep understanding of consultative engagements within large organizations.
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