Shift Manager – Cage

The Role

As a Cage Shift Manager, you will manage all cage operations and ensure the team adheres to company and state policies and regulatory requirements.

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer‑centric culture of offering superior guest service and actively building long‑lasting guest relations
• Establish, implement, and enforce policies and procedures in accordance with local, state, and federal regulatory requirements, Company initiatives, and organizational goals
• Maintain and enforce physical safeguards over all monies, forms, and records
• Manage redemption kiosk, table games, and electronic gaming device (EGD) drop and count process
• Manage count room operations by ensuring staff verifies calculations and reconciles summary reports
• Immediately document and report irregularities
• Coordinate functions in the main bank, cashier cage, and credit department
• Monitor activities that could affect the efficiency and effectiveness of all cage cashiering functions, including the internal control environment
• Direct and supervise the overall casino cage and credit operations and personnel
• Assist the Marketing in the development and execution of casino marketing programs to stimulate revenue growth while maintaining acceptable margin performance
• Select, train, and develop team members through education, training, coaching, and corrective action
• Authorize lines of credit
• Ensure equipment and supplies are adequately maintained
• Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self‑Exclusion Program
• Collaborate with all operational casino areas to promote efficiency across the organization
• Perform other duties as assigned

• Must have at least two years of Casino Cage supervisory experience
• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Must have a high school diploma or equivalent
• Bachelor’s degree strongly preferred
• Must uphold strict confidentiality relative to financial data and casino policies
• Must have a working knowledge of federal, state, and local tax law as well as gaming laws and banking regulations
• Must have a working knowledge of currency reporting requirements
  
  Must be proficient in the entire Microsoft Office Suite
• Must be able to lead and motivate a team
• Must have above‑average math skills and pass a math assessment issued by the company
• Must pass a color vision assessment issued by the company

• Competitive salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K) / Company Match
• Access perks and childcare discounts
• Target salary range: $65,000 – $70,000 per year

• Regularly required to see, talk, hear, walk, and stand
• Frequently required to use hands to handle, feel, and reach
• Occasionally required to sit or stoop
• Must occasionally lift and or move up to 30 pounds
• Requires visual acuity to perform close‑up activities, peripheral oversight, and distinguish color
• The work environment contains bright lights, loud noise, and stressful situations