Part-Time Event Operations Associate
Listed on 2026-06-30
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Entertainment & Gaming
Event Staff/ Venue Crew, Event Manager / Planner, Customer Service Rep
Event Operations Associate
Part Time Non Executive
Chicago, IL, US
About the PositionThe Adler Planetarium is seeking Event Operations Associates to join our dynamic team located on Chicago's Museum Campus. The Event Operations Associate is responsible for supporting the success, safety, and profitability of public and private events at the museum. This is a union position with the Adler Planetarium Workers United, AFSCME Council 31.
Responsibilities- Assisting with event setup and breakdown, including elevator management, removal of Grainger Sky Theater seating, placement of stanchions and event signage, and indoor and outdoor uplighting
- Assisting in event facilitation and problem‑solving from beginning to end
- Providing outstanding customer service to direct guests and providing multiple services such as coat check, way finding, greeting, access control, etc.
- Communicating any safety or security needs with the Public Safety staff, external security, and Event Operations Team
- Troubleshooting any last‑minute event details or needs from the client
Typical work hours vary, but expect to work evenings and weekends between 3 p.m. and 2:30 a.m. Availability on Friday and Saturday nights is required.
Compensation & BenefitsBase Pay Range: $19.00–$20.59/hr
7 to 25‑hour workweek
Eligible to accrue up to 6 vacation days per year
3 sick days as of date of hire (can accrue up to 6.5 days per year)
Eligible to earn time and a half for working on any of the 7 Adler observed holidays
Paid Family Bereavement Leave & Jury Duty
Retirement Savings Plan: 403(b) plan with Adler match (100% vested immediately, eligible to enroll as of hire date)
Employee Assistance Program, free subscription to Calm Premium app, Employee Loan Program, Discounted Onsite Parking, Free Entrance to Chicago area museums and cultural institutions
The PersonThe Adler is seeking a candidate with excellent customer service skills who can effectively communicate with team members, staff, and guests. This candidate must have great attention to detail.
Required Qualifications- High School Diploma or equivalent
- Proficient in following written and verbal instructions
- Demonstrated ability to provide excellent customer service in a professional fast‑paced environment
- 1–2 years experience in hospitality management
- 1–2 years experience working in large public event operations
The Adler Planetarium is dedicated to complying with its Equal Opportunity employer obligations. All qualified applicants will receive consideration for employment without regard to any characteristic protected by federal, state, or local law.
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