Seating & Services; Huntington Bank Pavilion

Huntington Bank Pavilion Vip/Premium Seating & Services Crew Member

Huntington Bank Pavilion is seeking a VIP/Premium Seating & Services crew member to drive the premium hospitality experience. This role will engage with our seasonal clients that purchase VIP Cub Access, season tickets, box seats, or premium seating for our events. VIP crew members will be located throughout all of our VIP areas and will be required to assist with questions, issues, or complaints in these areas.

What This Role Will Do:

• Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage
• Anticipating guests' needs and providing superior service
• Presenting exemplary and professional appearance
• Exhibiting articulate vocabulary with the ability to adapt and socialize with audience
• Constant observation of lounge area, upholding the ambiance of the lounge or seating section
• Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests
• Providing assistance to all positions and communicating effectively with others to enhance guest experience
• Assisting guests regarding the timing of the supporting acts and headliner acts
• Serving as a resource of information for all Guests regarding their experience within both the lounges and music areas

What This Person Will Bring:

• High School Diploma or equivalent
• Must have a flexible schedule
• Ability to diffuse possibly volatile situations with tact and diplomacy
• Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
• Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving

Equal Employment Opportunity

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law.

As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek.

Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

The expected compensation for this position is:

$16.60 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.