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Player Services Concierge — Guest Experience Advocate

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Bally's Interactive
Full Time position
Listed on 2026-07-25
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23419 - 31684 USD Yearly USD 23419.00 31684.00 YEAR
Job Description & How to Apply Below

Bally’s Interactive Illinois is seeking a Representative
- Player Services to greet guests and assist in program setup, delivering friendly, compliant service on the gaming floor. You will promote the Players Club, handle guest inquiries, and help train new team members while maintaining data accuracy and abiding by Illinois Gaming Board requirements; weekend and holiday shifts required.

Join a fast-paced team that values guest relations, data integrity, and strict regulatory adherence, with

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