Skin Science Associate

Join Our Team at Chicago Cosmetic Surgery and Dermatology (CCSD) and Chicago Cosmetic Surgery and Research We are searching for motivated, emotionally invested, and passionate individuals who are committed to lifelong learning and making a meaningful impact in both healthcare and aesthetics. We value team members who are driven by excellence, innovation, and a genuine desire to grow both personally and professionally.

About Us At CCSD, we proudly bring together a team of world-renowned, board-certified dermatologists and plastic surgeons dedicated to providing exceptional care that blends cutting-edge science with patient-centered compassion. Our practice offers a comprehensive range of services-from advanced medical and surgical dermatology to state-of-the-art cosmetic and plastic surgery procedures-all designed to enhance not just appearance, but also overall health and confidence.

Through our retail brand, CSS, we extend that same expertise into skincare, offering products curated and recommended by our medical professionals. Located in the vibrant River North neighborhood, our state-of-the-art facility is a center for excellence in healthcare and aesthetics, surrounded by Chicago's iconic landmarks and creative energy. Why Join US? We believe in recognizing and supporting the incredible efforts of our team.

You'll enjoy a wide array of benefits, including:

Generous Medical coverage with up to 75% of employee medical premiums covered by the practice

Dental and Vision Insurance:
Optional plans are available to ensure your health is a top priority.
401 (k) with match:
Up to 4% employer match to help you secure your financial future.

Work-Life Balance:
No weekends required

Product & Service Discounts:
Enjoy discounts on skincare products and treatments

Robust complimentary cosmetic points that can be redeemed for free services.

Free Skincare Products:
Receive frequent free products from our renowned skincare store, Chicago Skin Science.

Skincare

Education:

Participate in ongoing education to grow your expertise in skincare, health, and aesthetics.

A close-knit, supportive team environment that fosters collaboration and camaraderie

The Skin Science Associate is responsible for driving retail operations, managing inventory, providing skin care consultations, and supporting front desk and phone functions as needed. This role serves as the primary liaison among patients, staff, and management, ensuring a seamless, personalized patient experience from arrival to checkout. The associate must demonstrate a passion for skin care and a commitment to continuous learning, aiming to become a skin care expert who can effectively recommend not only individual products but also service packages tailored to each patient's needs.

Retail Operations and Patient Care:

Utilize Visia Skin Care Analysis and expert product knowledge to recommend the best products for each patient, addressing specific needs and optimizing.

Engage with every patient regarding their previous purchases, new product recommendations, and ensure an individualized

Conduct regular inventory reviews and assist with monthly full inventory counts to maintain accurate stock levels and minimize product waste.

Apply FIFO (First-In, First-Out) principles for inventory management to maximize sales and reduce product expiration.

Document patient concerns or adverse reactions related to products, update patient records, and notify the appropriate provider for further assessment.

Stay informed about market trends and recommend new products.

Maintain the appearance of product displays and keep the store clean, organized, and inviting.

Process online orders, package items, and coordinate deliveries to the post office as needed.

Follow up with patients after purchase to ensure satisfaction and address any issues.

Participate in educational workshops, staff training sessions, lunch-and-learns, and vendor-led product training to continuously expand product expertise.

Front Desk Support (Patient Entry Check-In and Checkout):

Greet all patients and visitors warmly, creating a welcoming

Verify and update patient demographic and insurance information, ensuring all records are accurate…