Consumer Loan Processor

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The Federal Savings Bank, a leading private bank and national lender, is seeking a Consumer Loan Processor to support the Consumer Loan Division in our Chicago, IL headquarters. This position is based in our Chicago (Logan Square) corporate headquarters. Qualified candidates must reside a commutable distance at the time of application to be considered. Employees must be able to work onsite 3 days per week.

Job Type: Full‑time.

• Daily utilization of Encompass and Meridian Link loan originations software
• Set and maintain proper expectations with all parties on the loan file
• Analyze credit, income, assets, and collateral documents prior to submitting to Underwriting
• Ensure loan files are complete and meet guidelines prior to Underwriting
• Clear loan conditions and communicate effectively with Sales, Processing, Underwriting, and Closing teams
• Order title, appraisal, hazard insurance, flood insurance, payoffs, and analyze them prior to closing (as applicable)
• Review and analyze title for all requirements and address any issues, insurance coverage for mortgagee
• Maintain loan file compliance while managing pipeline of various volume levels
• Work effectively under specific time constraints and meet end‑of‑month deadlines
• Complete the Bank’s customer service training and apply it to all communication with borrowers, vendors, and internal team members

• High school diploma required; 4‑year college degree preferred
• 2+ years of processing experience processing purchase & refinance mortgages required
• Experience processing Home Equity loans preferred
• Able to calculate self‑employed and variable income
• Expert knowledge of agency and investor loan guidelines
• Expertise in processing conventional loans required; additional VA and FHA knowledge preferred
• Familiarity with Encompass or other similar loan origination software
• Proficient with Automated Underwriting (LP & DU) preferred
• Excellent oral and written professional communication
• Must be able to manage time effectively and meet SLAs
• Favorable credit and background required
• Flexibility with schedule as you may be required to work extended hours to meet the needs of the business, especially during peak volume periods

• Medical, Dental, and Vision insurance
• HSA and FSA plan options available
• Company‑paid life insurance
• Partial matched 401k
• 7 paid holidays
• PTO that increases with length of employment
• Employee Assistance Plan (EAP) for employee and their household
• Employee recognition on a national scale with incentives
• Employee appreciation events
• Big bank capability, small‑bank feel
• Garage parking onsite

The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Entry level

Full‑time

Finance and Sales

Salary: $50,000–$60,000 base salary + bonus.