Accounts Receivable Clerk

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Chicago, Millennium Park

Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is a leader in Food & Beverage in the city, with the newly launched partnership with Richard Sandoval Hospitality for our multi-million dollar pan Latin restaurant and tequila bar, Toro. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 84 newly renovated rooms and Fairmont Gold Lounge, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space.

About the

Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner Assess First prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of luxury hospitality at Fairmont Chicago, Millennium Park, as our new Accounts Receivable Clerk.

Under the guidance of the Assistant Director of Finance, you’ll support the Finance department on the financial operations of the hotel while managing hotel assets and ensuring a organized and efficient accounting environment.

Job Responsibilities:

• Prepare accurate invoices for groups, events, corporate accounts, and long‑stay guests in line with Fairmont and Accor standards
• Verify supporting documentation such as contracts, banquet event orders, and rate agreements before billing
• Ensure timely distribution of invoices to clients and internal departments
• Monitor outstanding balances and follow up promptly to ensure timely payment
• Maintain the AR ageing report and escalate overdue accounts as required
• Liaise with clients to resolve billing queries professionally and efficiently
• Reconcile guest and city ledger accounts daily, ensuring accuracy and completeness
• Prepare month‑end AR reports for the Finance Manager and Financial Controller
• Support audit requirements by maintaining organized, compliant financial records
• Ensure adherence to Accor credit policies, including credit checks and approval processes
• Maintain accurate client profiles in the PMS and financial systems
• Protect guest data in line with GDPR and Accor privacy standards
• Work closely with Sales, Events, and Front Office to ensure accurate billing information
• Support colleagues by providing financial clarity on group blocks, deposits, and billing instructions
• Attend departmental meetings to review AR performance and upcoming business.
• Perform clerical work, creating and maintaining spreadsheets
• Handle customer inquiries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules
• Keep management aware of any unusual operation or financial occurrences and/or significant deviations
• Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevating to the Director of Finance
• Cross-Train in other areas within the Finance Department
• Other duties, as assigned

What will you bring to this role?

• Accounting experience or degree in a related field is required
• Ability to multitask, work in a fast-paced environment and have a high-level of attention to detail
• Strong written and verbal communication skills
• Demonstrate ownership and problem solving skills
• Ability to embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Ability to foster an inclusive environment where every individual feels valued and respected

Salary expectations:Subject to experience, hourly pay will range from $27.00 to $30.00

Visa Requirements:Successful candidates must be legally eligible to work in the…