Treasury Product Manager II

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

At Bank of America, each day brings innovation and opportunity. We are dedicated to delivering differentiated treasury solutions for our clients by combining leading‑edge technology with strong risk discipline and a client‑centric mindset. This role supports the ongoing growth and evolution of U.S. Real‑Time Payments (RTP) and related instant payments capabilities.

• Analyze and monitor the competitive landscape across B2B and B2C payments, with a focus on real‑time and instant payment solutions, through partnership with internal lines of business (Emerging Payments, Retail, Card, Trade, GWIM, Markets, Sales, and Marketing) and participation in external networks and industry forums (e.g., The Clearing House).
• Identify priority client segments, industries, and use cases to support pipeline development, inform product enhancements, and improve product profitability and client experience.
• Support development and execution of the RTP product roadmap by translating strategic priorities into clearly defined initiatives, investment rationale, and delivery milestones.
• Prepare and support business cases, financial analyses, and performance metrics for product enhancements, regulatory initiatives, and risk‑driven investments.
• Contribute to revenue growth initiatives by supporting go‑to‑market activities, client engagement strategies, and product positioning in partnership with Sales and Coverage teams.
• Collaborate closely with Global Payments, Enterprise Payments, and Retail product partners to evaluate and advance B2B, B2C, and C2B use cases, supporting client deals and solution design.

• Lead definition and documentation of product requirements and enhancements, incorporating voice‑of‑customer insights, usage analytics, regulatory considerations, and competitive assessments.
• Partner with Technology, Operations, Digital Channels, and Servicing teams to deliver product releases, manage dependencies, and ensure stable and scalable product performance.
• Support ongoing client servicing by working with Sales, Operations, and Fulfillment teams to manage client impacts, address escalations, and drive continuous improvement in client outcomes.
• Monitor product performance, client experience trends, operational metrics, and risk events; support remediation, mitigation initiatives, and related projects as required.
• Execute product risk and compliance responsibilities, including participation in product risk assessments, adherence to enterprise standards and policies, regulatory readiness activities, and issue management routines.

• Collaborative and Inclusive:
  Proven ability to work effectively across multiple lines of business and functions, value diverse perspectives, and contribute to shared outcomes in a matrixed environment.
• Engaged and Client Focused:
  Demonstrated commitment to delivering high quality treasury and payments solutions with a strong understanding of client needs and business priorities.
• Innovative and Analytical:
  Ability to identify practical, data driven product improvements, apply structured problem solving, and incorporate market, client, and risk…