Technical Account Manager Job Chicago area,Illinois USA,Finance & Banking

Job Title:

Technical Account Manager – Fin Tech / Financial Markets

Location:

Hybrid – Chicago, IL

Experience

Required:

2–10 Years

Job Overview

We are looking for a client‑facing Technical Account Manager with experience in financial markets, derivatives, trading operations, or Fin Tech platforms. This role will work closely with clients to support onboarding, platform adoption, issue resolution, and day-to-day account management.

Key Responsibilities

Manage client relationships and provide ongoing support
Handle onboarding and platform implementation activities
Support market data, trading, or financial operations workflows
Investigate operational issues, reconciliations, and reporting discrepancies
Work closely with product, engineering, and operations teams
Train and support clients on platform usage and workflows
Ensure high client satisfaction and smooth communication

Required Skills

Experience in financial markets, derivatives, capital markets, treasury, trade operations, or Fin Tech
Good analytical and problem‑solving ability
Experience with financial platforms or SaaS products
Strong communication and stakeholder management skills

Preferred Skills

SQL, Excel, Jira, APIs, or reporting tools
Exposure to market data, trade lifecycle, reconciliations, or regulatory workflows
Experience with structured finance, corporate trust, or investment operations is a plus

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