Mortgage Loan Officer

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Loan Officer within PNC's Mortgage organization, you will be based in Chicago, IL.

PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Recommend loan solutions in accordance with lending guidelines and clients' requirements.
• Manage a portfolio of customer relationships.
• Seek prospective opportunities to retain and develop new clients.
• Conduct sales calls.
• Develop and prepare loan solutions and refer products and services; review documentation to ensure compliance.
• Manage customer pipeline for efficiency.
• Collaborate with internal and external stakeholders to complete mortgage transactions.
• Collect and analyze customer financial information for multifaceted and/or complex borrowers.

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assess and effectively manage all the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licenses needed to be successful in this position.

• Banking Products
• Client Prospecting
• Customer Relationships
• Customer Solutions
• Documentations
• Innovation
• Mortgages
• Sales Competencies
• Customer Experience Management
• Effective Communications
• Financial Analysis
• Loan Origination
• Matrix Management
• Mortgage Products
• Sales Tasks & Activities
• Scheduling Work and Activities
• Selling

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

No Degree

No Required Certification(s)

Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

Base Salary: $37,440.00 – $37,440.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

• Medical/prescription drug coverage (Health Savings Account feature), dental and vision options
• Employee and spouse/child life insurance
• Short and long‑term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• Dependent care reimbursement account; backup child/elder care; adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives
• Paid time off: maternity and/or parental leave; up to 11 paid holidays annually; 9 occasional absence days annually; 15–25 vacation days per year (depending on career level); years of service benefits

If an accommodation is required to participate in the application process, please contact us via email at  Please include “accommodation request” in the subject line title and be sure to include your name, the job…