Risk Analyst

Want to help us help others? We’re hiring!

Go Fund Me  is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, Go Fund Me  makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The Go Fund Me  team is searching for a skilled and passionate risk analyst to join our global operations team, ideally based in Chicago or San Diego, but open to remote as well. In this dynamic role, you will be required to operate at an impeccable level of consistency while mastering new techniques and technologies to ensure Go Fund Me  remains a safe place to give and receive donations online.

Trust & Safety is an integral part of Go Fund Me 's business. It drives growth, builds and nurtures our brand, and ensures that we always do the right thing by our customers. The Risk, Compliance, and Platform Integrity team is at the front line of Go Fund Me ’s efforts to protect donors, fundraiser organizers, beneficiaries, and our company from fraud, financial crimes, and abuse.

As a member of the Risk team (Detector or Investigator), you’ll help ensure our community remains a safe and trusted place to give and receive support by detecting risk signals, evaluating behaviors, verifying customer identities, and upholding compliance with financial regulations. Your analysis will inform smarter fraud prevention strategies and drive real-world impact.

The Job

Based on skillset, you’ll be assigned to one of two core tracks:
Detector or Investigator.

Detector Responsibilities

• Conduct reviews of new fundraisers to analyze risk signals.
• Analyze behavior deviations and account risk signals post-onboarding.
• Triage leads for further review and escalation.
• Evaluate KYC/KYB documentation and escalate sanctions/watchlist hits.
• Identify trends and gaps in scoring models, and recommend threshold and rule improvements.
• Review and analyze community complaints regarding potential fraudulent activity
• Surface emerging risks through manual case work and site-wide trend analysis.
• Monitor fundraisers throughout their lifecycle to mitigate financial or reputational risk.

• Conduct deeper due diligence on high-risk accounts.
• Manage escalations from internal teams.
• Respond to and mitigate payment disputes and negative balances.
• Guide customers through vetting, account reviews, and resolution of blocked funds.
• Ensure compliance with the Go Fund Me  Giving Guarantee.
• Identify trends and gaps in scoring models, and recommend threshold and rule improvements.
• Surface emerging risks through manual case work and site-wide trend analysis.

• 1–3 years of experience in a fraud, risk, trust & safety, or payments environment.
• Familiarity with customer due diligence, AML/CTF regulations, KYC/KYB standards, and financial crime typologies.
• Strong writing and analytical skills with a detail-oriented mindset.
• Excellent communication and collaboration skills—especially in a remote or hybrid team setting.
• High level of empathy, integrity, and professionalism when interacting with customers and colleagues. A proactive, curious, and solution-focused approach to evolving risks and ambiguity.
• Team-player, able to disseminate information to internal and external stakeholders.

• Make an Impact:
  Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment:
  Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team:
  Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits:
  Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support:
  Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities:
  Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment…