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Commercial FP&A Manager - North America

Job in Chicago, Cook County, Illinois, 60602, USA
Listing for: Sinch
Full Time position
Listed on 2026-06-12
Job specializations:
  • Finance & Banking
    Corporate Finance, Financial Manager, Financial Analyst, Financial Consultant
Job Description & How to Apply Below
Commercial FP&A Manager - North America

This role is a Hybrid position-2 days in the office / 3 days at home

About Sinch

Sinch is pioneering the way the world communicates. More than 150,000 businesses-including Google, Uber, Paypal, Visa, Tinder, and many others-rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!

About

The Role

The Commercial FP&A Manager, North America will play a critical role in the company, owning the reporting process and driving business analysis and insight with a primary focus on revenue and gross profit forecasting and customer analytics for several key product lines including Messaging, Email, and Applications within the North America region. The role will report directly to the Director, FP&A North America.

This person will work alongside the Director in supporting the EVP Americas organization, primarily partnering with the Sales and Marketing North America leadership team, and will hold a highly visible position within the Company. You will be primarily responsible for:

* Maintaining and improving on the framework for analyzing and reporting on the growth, profitability and returns of the North America business across the Messaging, Email, and Applications product lines.

* Delivering frequent and time sensitive ad hoc analyses to evaluate complex commercial business cases and customer profitability trending.

* Preparing and presenting operational and financial results to business leaders and supporting presentations to the senior management team.

* Creating and maintaining short-term and long-range business forecasts including the annual budget.

* Managing and developing a team of two Financial Analysts, fostering a culture of continuous improvement, adaptability, and collaboration.

* Lead the revenue and gross profit forecasting function for the Messaging, Email, and Application product lines in the North America region through collaborations with business owners and support the Director in presenting financial plans to executive management.

* Prepare and present monthly and quarterly operational and financial reporting to business leaders, focusing heavily on customer-level profitability and product margin trends.

* Analyze and evaluate the strategic and budgetary impact of new business opportunities including new service offerings.

* Analyze and monitor key financial trends and critical metrics for the region for internal reporting to the leadership team to support business decisions, performing detailed price-volume-mix variance analysis to isolate key revenue and gross profit drivers.

* Analyze complex data to deliver actionable information for recommendations to senior management.

* Assist the Director, FP&A North America in major projects to improve global systems, methods, and databases which support the business divisions.

The ideal candidate must be driven by a high degree of intellectual curiosity, have exceptional organizational capabilities, be highly motivated to influence and push for positive change through their work, have a strong grounding in complex and detailed financial modeling, and have excellent interpersonal skills and confidence in interacting with senior executives.

Key Responsibilities

Required Background & Work Experience

* Bachelor's degree in finance or accounting with advanced degree and/or certifications (MBA, CFA or CPA) preferred.

* Excellent business modeling and analytical skills; superior understanding of business drivers; and strong capabilities in translating business terms into financial models, particularly for transactional, usage-based revenue and variable cost structures.

* 5 plus years of experience in FP&A, Public Accounting, investment banking or private equity.

* 2+ years of experience leading high-performing teams.

* Strong knowledge of accounting concepts as they relate to financial modeling and analysis.

* In-depth practical knowledge and understanding of financial analysis techniques and methodologies, financial and business planning, and budgeting and forecasting processes.

* Ability to distill complex financial and operational data into clear, actionable strategic insights, and effectively present recommendations to executive leadership.

* Ability to employ complex analytical tools and statistics to perform analysis and forecasting of financial and other business information.

* Strong interpersonal and consultative communication skills with well-developed presentation skills.

* Ability to handle competing priorities effectively, making good decisions based on business priorities and objectives.

* Advanced skills in Microsoft…
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