Process Risk & Controls Analyst

POSITION SUMMARY

The Process Risk & Controls Analyst plays a key support role in the Chicago Housing Authority’s (CHA) compliance with HUD and other regulatory requirements, strengthening internal controls, and enhancing agency processes. The role will assist in the CHA’s governance strategy, championing internal controls as a means of optimizing agency operations and executing a process to identify and address control gaps with meaningful solutions.

This role empowers the agency by acting as a valued resource and trusted advisor on process and control related matters, helping to sustain a robust and effective control environment by supporting internal control activities with the purpose of driving results, accountability, and adding value. The ideal candidate will possess strong analytical and relationship‑building skills, with a solid understanding of risk, controls, and business process design.

• Support recurring agency wide risk assessments
• Evaluate process design and update processes and controls required to mitigate risks
• Partner with departments to conduct process design reviews to confirm existence of efficient, controlled, and scalable processes
• Assist in review, creation, and standardization of agency wide standard operating procedures
• Assess policies and procedures related to processes in accordance with IIA Global Internal Audit Standards and CHA’s Internal Audit Methodology and ensure compliance with laws, regulations, and internal policies
• Effectively communicate project status, risk, and results to stakeholders
• Monitor and ensure timely resolution of control deficiencies of audit observations from both internal and external audits
• Work closely with cross‑functional teams to integrate internal control practices into organizational processes
• Continuously monitor emerging risk, HUD and broader industry standards, best practices, and evolving laws and regulations
• Operate as an ambassador and champion of the internal control vision and strategy by demonstrating support and actively communicating with agency stakeholders
• Establish and maintain robust relationships across the CHA
• Conduct business with the highest standards of personal, professional, and ethical conduct including promoting a culture of safety
• Serve as an educational resource for the broader organization on agency process and control‑related matters
• Other duties as assigned

Bachelor’s degree in Accounting, Finance, Business, Information Systems, or related field from an accredited college or university. Preferably two (2) to three (3) years of progressively responsible risk management, internal controls, compliance, and/or auditing experience. (Recent college graduates may be considered – salary commensurate with experience and skills). Highly skilled in regulatory compliance, control frameworks, and risk‑based auditing, with strong analytical abilities and a deep understanding of system architecture, data flows, and software development processes.

Demonstrates exceptional communication—oral, written, and presentation—and produces clear, professional documentation. Detail‑oriented, organized, and effective at managing multiple priorities while collaborating with diverse stakeholders. Adept at building relationships, influencing outcomes, resolving issues, and working independently with sound judgment. Experienced in documenting and flowcharting business processes, identifying control gaps, and performing data analysis across multiple sources. Proficient in Microsoft Excel, Visio/process‑mapping tools, and MS Word.

High ethical standards and desire to learn.

Preferred:
Advanced academic background (Master’s or MBA) supported by pursuit or possession of professional certifications such as CPA, CIA, CISA, CFE, CRISC, CRM, or CRMA, with an expectation to obtain one within a year if not already certified. Preferred experience in public housing authorities, government agencies, or nonprofits subject to the Single Audit Act, along with knowledge of IT General Controls, IT risk assessments, system configurations, and automated controls.

Preferred a strong understanding of system architecture, data…