TPA Management Specialist

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

• Independently manage assigned Third Party Administrator (TPA) relationships
• Address and resolve TPA performance issues in coordination with internal partners (Stat Reporting, Finance, Claims Finance, DQ, Claims IT, Underwriting, Claims, Legal)
• Collaborate with internal partners to identify and address process gaps or potential efficiencies
• Manage day-to-day issues and inquiries from our TPAs and internal partners
• Complete comprehensive due diligence reviews of potential new TPAs
• Complete multi-step onboarding process of new TPAs
• Participate in projects as requested
• Complete annual TPA reviews, PWC testing and other key initiatives for assigned TPAs
• Mentor and train new team members
• Other duties as assigned

• Minimum 7 years Insurance Claims experience
• Minimum 7 years TPA knowledge
• Strong communication skills, both verbal and written
• Demonstrated ability to effectively prioritize multiple responsibilities
• Detail and results-oriented
• Team-oriented
• Demonstrated ability to problem solve
• Bachelor’s degree

Base salary range $100,000 - $120,000 per year. Total individual compensation (base salary, short & long-term incentives) offered will take into account geographic location, scope & responsibilities, qualifications, talent availability and specialization as well as business needs.

• Medical plans, dental, vision and prescription drug coverage
• Competitive 401k with generous matching
• Paid time off beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• Basic life and AD&D insurance as well as short and long-term disability
• Paid parental leave up to 10 weeks
• Student loan assistance and tuition reimbursement, backup child and elder care, and more