Sr Manager, Tax Operations

Job Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years.

Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

The Global Indirect Tax Senior Manager will support U.S. and global indirect tax compliance, planning, and transformation initiatives. This role sits at the intersection of tax, finance, technology, and operations, with responsibility for managing complex indirect tax matters in a high‑volume, multinational environment.

• Manage the strategy and execution for global indirect tax (e.g., VAT, GST) compliance, including developing and maintaining standard operating procedures, controls, and process documentation.
• Act as a key liaison between tax, internal stakeholders, and external service providers.
• Manage U.S. indirect tax matters including sales & use tax, Chicago lease tax, gross receipts, rental/lease taxes, and similar state and local taxes.
• Review taxability of complex transactions, including intercompany charges, rent and royalties, equipment leases, and services.
• Monitor legislative and regulatory developments and assess impacts on McDonald’s business operations.

• Lead and support US indirect tax audits at the state and local levels.
• Coordinate data requests, issue resolution, and responses with internal stakeholders and external advisors.
• Develop and maintain defensible audit positions supported by documentation and analysis.

• Act as tax lead for ERP and tax technology processes, including Oracle Fusion and Vertex.
• Partner with IT, Finance, and shared service teams to ensure accurate tax determination, reporting, and reconciliation.
• Support ongoing process improvements, automation, and system enhancements, including global transformation initiatives.
• Review and validate tax reporting outputs, reconciliations, and supporting U.S. sales tax compliance process.

• Bachelor’s degree in accounting, Finance, or a related field; master’s in taxation or accounting and CPA preferred.
• 7+ years of indirect tax experience in public accounting and/or large multinational company.
• Strong technical background in U.S. sales & use tax and state/local transaction taxes.
• Experience supporting audits and controversy.
• Hands‑on experience with ERP systems and tax engines (Oracle and/or Vertex strongly preferred).
• Ability to translate technical tax issues into practical, business‑focused guidance.
• Strong proficiency with data transformation and visualization tools (e.g., Alteryx, Power BI, Tableau) is expected. The ideal candidate will demonstrate the ability to leverage technology to streamline tax processes, support modeling activities, and drive data‑informed decision‑making.
• Strong analytical, organizational, and communication skills, with the ability to manage multiple priorities and meet deadlines.

Bonus eligible:
Yes

Long‑term incentive eligible:
Yes

Benefits eligible:
Yes

Salary Range: $ – $ per year. The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job‑related factors.

Benefits eligible:
Thi…