Finance Officer

Responsibilities

• Billing & Quote processing:
  • Review and process signed quotes accurately and timely in the billing software.
  • Coordinate with the Sales team to resolve discrepancies or missing information before invoicing.
  • Maintain well‑organized records of processed quotes, invoices, and supporting documentation.
• Customer Billing Support:
  • Serve as the primary point of contact for customer inquiries related to invoices, billing discrepancies, and payment terms, responding promptly and professionally via email or other communication channels (Slack, Teams, Intercom, etc.).
  • Investigate and resolve billing disputes by coordinating with internal stakeholders, including Sales, Operations, and Finance.
• Collections & Receivables Management:
  • Reconcile incoming payments and monitor the AR aging report, proactively following up on overdue accounts with a structured collections cadence to minimize DSO.
  • Escalate high‑risk accounts as needed and manage doubtful debtors, including provisions and write‑offs.
  • Prepare and distribute regular AR status reports to management, highlighting aging balances and collection progress.
• Support ad hoc projects and analyses, and collaborate with the Finance department to automate operational finance flows.

• High attention to detail and strong organizational and professional skills.
• First experience in finance or accounting.
• Sincere, trustworthy, and discreet in handling sensitive financial information.
• Plus: knowledge of SaaS billing & subscription systems (e.g., Chargebee, Hubspot,…).
• Lives in Chicago.

• High‑impact position in a fast‑growing company.
• Competitive salary package.
• A company that sticks to its values in an open and informal atmosphere.
• A diverse and inclusive organization that is proud to be an equal‑opportunity employer.
• Flexibility in working hours.

You will be recruited based on competencies. Qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation or any disability.