Cash Applications Analyst

Role Overview

Trans Union’s Global Cash Applications team sits within Shared Services and is responsible for supporting cash application posting across multiple markets including the United States, Canada, Puerto Rico, the United Kingdom, and Spain. This role reports to the Global Cash Application Manager and directly contributes to financial accuracy, reconciliation, and business continuity. It is a hybrid position that involves both virtual and onsite work at an assigned TU office location for a minimum of two days a week.

• Act as a key liaison between Sales, Operations, and Finance to resolve cash application and accounts receivable (A/R) related issues.
• Analyze and process complex cash applications and billing adjustments to ensure accuracy, compliance, and timely resolution.
• Conduct root‑cause analysis on unapplied cash, misapplied payments, and discrepancies, identifying trends and implementing corrective actions.
• Support month‑end close activities by partnering with Shared Services Accounting to reconcile cash‑related balances and ensure financial accuracy.
• Review and verify live checks received in the mailroom, ensuring timely and accurate deposits into Bank of America accounts.
• Manage Salesforce workflow queues and A/R inquiries, prioritizing requests and ensuring timely resolution of Sales and Accounting issues.
• Perform monthly security deposit reviews and allocations in alignment with internal policies and controls.
• Validate ticket accrual reports and submit accurate documentation to Finance within Day1 and Day2 close deadlines.
• Participate in system testing for new integrations and system enhancements to ensure alignment with business requirements.
• Support audit readiness by maintaining accurate documentation and responding to internal and external audit requests.

• Advanced Microsoft Excel (pivot tables, VLOOKUP, other functions).
• Microsoft Word proficiency.
• People Soft (Enterprise Resource Planning system for financial and accounting processes).
• Salesforce (to manage workflow queues and inquiries).
• Banking platforms and reconciliation tools (e.g., Bank of America systems).
• Strong data analysis and reconciliation capabilities using financial systems.

• 3+ years of Accounts Receivable (A/R) experience, essential for managing complex cash applications and resolving discrepancies.
• Strong understanding of cash application processes, billing adjustments, and reconciliation practices.
• Experience working in cross‑functional environments with Sales, Finance, and Operations teams.
• Knowledge of audit processes and financial controls.

• Experience supporting global or multi‑region cash application processes.
• Exposure to system testing, process improvement, or automation initiatives.
• Familiarity with workflow management in Salesforce or similar tools.

• Health
  • Day‑one eligibility for medical, dental, and vision coverage plus supplemental plan options.
  • Spousal, domestic partner, and dependent coverage on select plans; tax‑advantaged HSA and FSA accounts.
• Protection
  • Company‑paid basic life and accidental death & dismemberment; optional voluntary life and AD&D for you and your family.
  • Optional legal plan, pet insurance, and travel accident coverage.
• Family
  • Adoption assistance, fertility planning coverage, and caregiver support.
  • Dependent Care FSA with possible employer match.
  • Up to 12 weeks paid parental leave with phased return.
• Future
  • 401(k) with employer match and Employee Stock Purchase Plan.
  • Financial wellness resources, career coaching, and optional long‑term care insurance.
• Wellness & Work
  • Tuition reimbursement, flexible time off, 12 paid holidays per year.
  • Commuter benefits, employee discounts, charitable gift matching, paid volunteer time off.
  • 24/7 professional therapy, coaching, emotional well‑being programs, guided meditation resources.

Trans Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship…