Escrow Specialist (Hybrid, Chicago, IL

About Byline Bank

Headquartered in Chicago, Byline Bank, a subsidiary of Byline Bancorp, Inc. (NYSE:BY), is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has approximately $9.9 billion in assets and operates over 40 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing and U.S. Small Business Administration loans.

Byline Bank is a member of FDIC and an Equal Housing Lender.

At Byline Bank, we take pride in being an award-winning workplace. Some of our recent recognitions include:

• U.S. News & World Report’s Best Companies to Work for in the Midwest ,  and Best Companies to Work for in Finance and Insurance & Overall .
• Newsweek’s America’s Greatest Midsize Workplaces for Women 2026
• Best Companies Group’s Best Remote and Hybrid Workplaces in America 2026
• Chicago Sun Times Chicago’s Best Workplaces 2024, 2025
• Best Companies Group and Illinois SHRM (Society for Human Resource Management) Best Workplaces in Illinois 2024, 2025, 2026

By joining our team, you will become part of an organization that values growth, collaboration, and innovation. We strive to create an environment where employees feel supported and are empowered to excel in their roles. If you're looking for a career with a company that puts people first and makes a difference in the communities we serve, Byline Bank is the place for you.

The Escrow Specialist supports loan servicing operations by managing escrow-related activities, including real estate tax payments, insurance premium disbursements, flood monitoring, escrow analysis, and PMI reviews. The position also serves as a liaison between Byline, vendors, agencies, borrowers, and internal stakeholders to maintain effective servicing levels and support overall loan operations.

• Manages escrow servicing functions, including real estate tax payments, insurance premium disbursements, flood monitoring, and force-placed insurance administration.
• Performs escrow annual analysis and Private Mortgage Insurance (PMI) reviews to ensure account accuracy and regulatory compliance.
• Maintains and updates the servicing system to reflect the status of collateral, insurance, and tax information.
• Monitors and process disbursements for real estate taxes and insurance premiums for escrowed loan accounts.
• Verifies non-escrowed loans have adequate insurance coverage and that real estate taxes are satisfied.
• Reviews residential and commercial property insurance policies, liability insurance policies, and operating statements to ensure compliance with internal policies and procedures.
• Research delinquent real estate taxes on non-escrowed accounts and take corrective action.
• Coordinates with tax agencies to obtain real estate property tax information and resolve discrepancies.
• Supervises force-placed insurance coverage, premiums, and payment disbursements required due to borrower non-compliance.
• Administers casualty loss claims incurred for commercial or residential properties.
• Ensures compliance with the Flood Disaster Protection Act (FDPA) for real estate-secured loans located in special flood hazard areas.
• Collaborate with internal or external customers, agents, and vendors to resolve issues or discrepancies related to real estate taxes, escrow, and insurance.
• Assists in the preparation of monthly metrics for the Loan Operations Department.
• Supports bank-wide initiatives.
• All other duties as assigned.

Note:

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Associate’s degree required; bachelor’s degree in Business Administration, Accounting, Finance, or a related field preferred.
• 3+ years of Escrow Services and/or Loan Servicing experience.
• Experience in Financial Industry preferred.
• Knowledge of Home Lending Products.
• Knowledge of Regulatory, Investor, and Compliance guidelines.
• Detail oriented and the ability to maintain a high level of accuracy.
• Strong…