Client Operations Associate

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Direct message the job poster from ABN AMRO Clearing USA LLC

About ABN AMRO Clearing USA LLC

ABN AMRO Clearing USA LLC (AAC-USA) is a subsidiary of ABN AMRO Clearing Bank N.V. We are a global clearing firm that provides an integrated suite of financial services to professional trading participants in the global financial market.

The core service offering consists of clearing, execution, stock borrowing and lending, settlement. AAC-USA has a Global Reach through direct and indirect clearing memberships to over 90 of the world’s leading exchanges. Our international network provides comprehensive market access to exchange-listed instruments such as stocks, futures, and options. ABN AMRO Clearing USA LLC-Member FINRA, NFA, FIA and SIPC.

Job Overview

The Operations team is responsible for partnering with clients to deliver scalable, holistic, and controlled services. The team ensures the quality, effectiveness and efficiency of all operational processes and creates synergy and alignment with external stakeholders (clients, suppliers) and internal departments. The department identifies improvements aimed to enhancing the quality of the clearing operations service and participates in the implementation of the selected solution.

In this role, you will be responsible for operational and administrative processes, delivering complex assignments, inspecting processes, and recording any bottlenecks in systems or the client journey.

These positions are based in our Chicago office and require a min of 3 days per week onsite in office.

Job Responsibilities

• Supervise and assist with daily tasks related to client queries, internal and external stakeholders along with any non-standard request in a professional manner
• Strong attention to details while reviewing client instructions, amendments, and corrections across the life cycle of a futures, option and/or equity trade
• Adjusts to demands and challenges while working to meet deadlines
• Identifies and recommends areas of improvement to reduce operational risk
• Develops and assesses improvement proposals to optimize efficiencies
• Researches and investigates new product offerings for clients
• Write work instructions and/or process descriptions to ensure knowledge share across teams

Basic Qualifications

• 3+ years experience and knowledge with the processing of equity, options and/or futures clearing
• FINRA Series 99 (or ability to obtain within 90 days of start date) required
• Bachelor’s degree in finance, economics, or a related field
• Demonstrate strong confidence in abilities and knowledge of products
• Ability to work within tight timelines
• Self-starter with strong desire to make processes more efficient
• Intellectually curious and understand what drives revenue, risk and implements a plan to streamline existing processes
• Excellent customer service, communication, and organizational skills
• Ability to work in a team environment along with leading by example
• Strong work ethic and emphasis on attention to detail
• Proficiency in MS Office (Word, Excel, PowerPoint) .

Preferred Qualifications

• Experience with Exchange systems: (CME Portal, OCC Portal, ICE Portal, DTCC, etc.)
• Experience with SEC, FINRA, CME and OCC rules and regulations.
• Problem solver with superior analytical and reconciliation skills.
• Ability to identify gaps in existing processes and gain efficiency through automation.
• Strong analytical skills and experience recognizing and mitigating risk through process improvements.
• Experience working with multiple teams across different time zones.
• Strong communication skills; written and verbal.
• Experience with research & monitoring tools; SQL database, JIRA etc.
• Professional Certification recommended, ie SQL, JIRA Project Management

Recommended License(s):

• Industry licenses such as Security Industry Essentials (SIE) recommended for this roles

Annual base salary, not including discretionary bonus eligibility: $80,000 - $95,000

Perks and Benefits

As a global leader in financial services, we rely on the strengths of our employees to deliver their best work for our…