Senior Manager - Financial Systems; Hybrid

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.

The Financial Systems Senior Manager is responsible for leading the strategy, administration, optimization, and governance of the Controllership organization’s finance technology ecosystem. This role partners closely with Accounting, Financial Planning and Analysis, Treasury, Tax, Procurement, Internal Audit, Information Technology, and business leadership to ensure financial systems are scalable, controlled, efficient, and aligned with enterprise priorities. The Senior Manager serves as a bridge between finance and technology, translating business needs into practical system solutions that improve reporting, strengthen controls, automate processes, and support timely, accurate financial operations.

• Lead the administration, enhancement, and strategic roadmap for core financial systems, including ERP, enterprise performance management, reporting, consolidation, close management, projects, fixed asset, accounts receivable and related finance applications, including advanced data analytics tools.
• Partner with Finance, Digital Technology, and business stakeholders to understand current processes, identify pain points, gather requirements, and translate business needs into scalable, controlled, and efficient system solutions.
• Oversee system configuration, maintenance, upgrades, testing, integrations, user support, and issue resolution for financial systems and related data flows.
• Lead financial systems implementations, module deployments, upgrades, integrations, and optimization projects from planning through execution, change management, and post-implementation support.
• Ensure financial data integrity, accuracy, completeness, and consistency across systems through data governance standards, reconciliation processes, validation controls, and monitoring routines.
• Manage system access, role design, segregation of duties, and user provisioning processes in coordination with Digital Technology, Cyber Security and Digital Risk, Internal Audit, External Audit, and business process owners.
• Lead, coach, and develop a team of financial systems professionals, including setting priorities, managing performance, building technical capabilities, and fostering a customer-focused service model.

Please note:
This is a Chicago-based, hybrid position requiring 2-3 days per week in office.

• Bachelor's degree in Accounting, Finance, or Information Systems
• 5+ years related experience, including 2+ years in project management and 2+ years supervisory experience
• 3+ years of a successful track record leading and managing teams, particularly in times of great change, is critical
• Strong understanding of core finance and accounting processes, including general ledger, financial close, consolidation, accounts receivable, projects, fixed assets, procurement, and financial…