Parking Services Agent - Enforcement - Campus Parking | University at U

Parking Services Agent I – Enforcement – Campus Parking

Hiring Department:
Campus Parking

Location:

Chicago, IL, USA

Requisition

FTE: 1

Work Schedule:

40 hours per week

Shift: Assigned at time of hire based on operational need

Number of Positions: 5

Workplace Type:
On-Site

Posting Close Date: 4/9/2025

Salary Range: $20.40 – $20.40 per hour

• Ensure parking enforcement activities comply with University, City, and County rules, regulations, policies, and procedures. Respond to violations with written citations.
• Patrol parking lots and structures to verify assignments and rule compliance. Issue citations for violations.
• Answer telephones, perform data entry and retrieval, and dispatch information. Provide information about citations, enforcement rules, parking status, directions, and assistance. Conduct license plate data lookups and relay information to department staff and management. Document all incoming calls and dispatches.
• Document patrol activities that are suspicious or pose a safety threat and report dangerous situations to the supervisor immediately.
• Maintain records of citations written for abandoned vehicles and other incidents handled during the shift.
• Assist with traffic control as directed.
• Maintain and manage parking enforcement radio equipment and other necessary equipment.
• Provide customer service such as direction and escort service to and from vehicles.
• Assist with meter collections and collection of other fees as directed.
• Notify appropriate managers of significant or recurring parking problems.
• Perform additional duties as assigned.

Eligible positions receive Health, Dental, Vision, Life, Disability, and AD&D insurance, a defined benefit pension plan, paid leave (Vacation, Holiday, Sick), and tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates.