Emergency Mgr Chicago

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As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful  living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

The Emergency Manager plays a critical role in supporting the development, implementation, and continuous improvement of Amtrak’s Emergency Management Program. This position is responsible for coordinating regulatory training, facilitating exercises, supporting incident response operations, and maintaining essential documentation to ensure organizational readiness and resilience.

• Regulatory Training & Exercise Coordination - Facilitate the delivery of required regulatory training programs and support the planning, design and development, conduct and evaluation of discussion and operation-based exercises to ensure compliance and readiness.
• Emergency Management Program Support - Assist in the implementation of Amtrak’s Emergency Management Program, including reviewing and updating response plans, procedures, and operational guidelines.
• Incident Response & Stakeholder Coordination - Build and maintain relationships with local, state, and federal response agencies including fire, police, EMS, and emergency management organizations. Support response efforts during incidents and service disruptions by coordinating with internal departments and external stakeholders to ensure timely, effective action and communication.
• After-Action Reviews & Organizational Learning - Draft After-Action Reports, lead and document debriefs and After-Action Reviews (AARs) following incidents and exercises; identify lessons learned and recommendations for corrective actions to enhance organizational readiness.
• Documentation & Communication Management - Develop, update, and distribute emergency management documents, including exercise materials, plans, reports, meeting summaries, and correspondence, ensuring accuracy, clarity, and version control.

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
• Plus 7 years of relevant work experience.

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
• Plus 9 years of relevant work experience.

• Working knowledge of emergency management planning processes, including the Incident Command System (ICS) and National Incident Management System (NIMS).
• Demonstrated knowledge of multi-agency response structures and interagency coordination practices involving law enforcement, fire services, EMS, and emergency management agencies.
• Demonstrated skill in delivering regulatory training programs and support facilitating exercises, including workshops, tabletop exercises, and functional/full-scale exercises.
• Demonstrated ability to support incident response operations through effective communication and coordination with…