Salon Coordinator; Part-Time & Room

• Solo Salon was established in 2006 by Kristine Singer in Chicago's West Loop, driven by a vision to build a unique and innovative salon. The dedication of creative stylists has brought this vision to life. Solo Salon values authenticity, creativity, and continuous growth. We are committed to educating and coaching artists who are passionate about their craft and eager to grow.
  
  Our team is inspired by this vision and loves their work because of the trust our clients place in them every day.

Role Description

We’re looking for aSalon Coordinatorto join our team atSolo Salon in Chicago’s West Loop. We’re open toboth part-time and full-time applicantsas we find the best fit for our team.

This position is primarily responsible for coordinating client arrival and departure within the salon, maintaining a register for all services provided in the salon, opening and/or closing the salon to set standards. Handling all communication through text platforms, email, and phone to set the salon up for ultimate success and presentation.

Key Responsibilities

• Greeting clients upon arrival and departure, ensuring a great experience.
• Booking, rescheduling, canceling appointments for clients.
• Ensuring policy forms are signed and credit cards are stored for all booked appointments and accountability is held in this area.
• Training new hires.
• Coordinate appointment setting and cancellation on our text platform, Numa, via phone
• Ensure all morning/evening duties are carried out as described.
• First point of contact to handle customer dissatisfaction and partner with Salon Manager/Director for resolution.
• Responsible for receiving and maintaining inventory counts while keeping the shelves presentable, stocked, clean, and organized.
• Responsible for participating in external and internal marketing/promotions/gift card sales (marketing may include social media content creation).
• Responsible for participating in the presentation of salon by sweeping, maintaining retail area, cleaning in areas necessary, inventory duties, etc.
• Also may be required to perform other related duties as requested including, but not limited to, completing special projects and miscellaneous assignments as required.

Opportunities for growth in management and bonus opportunities, as well as PTO, Insurance, and 401k.