Salon Manager

Job Description

Help create, cultivate, and promote a fun and energetic environment! Tons of growth potential with this new concept. Seeking motivated, hard‑working, and positive people.

As a Salon Manager, you are responsible for meeting or exceeding FACE FOUNDRIÉ sales through staff recruiting, productivity development, service promotions, and demonstrations. You create an environment that maintains and exceeds standards of excellence in guest services, client retention, staff technical proficiency, and professional recommendations. You report to the general manager and owner and serve as the primary contact for all salon personnel.

• Demonstrates high standards for customer service, image standards, and consistently executes FACE FOUNDRIÉ expectations.
• Meets or exceeds financial metrics including service revenue, average ticket, guest count, guest retention, rebooking, skin treatments, retail revenue, retention/turnover, and contribution goals.
• Identifies opportunities for growth within staffing for average ticket and rebooking.
• Performs services on guests and leads by example, maintaining personal productivity standards.
• Manages all personnel, including recruitment, training, product knowledge, skill development, loss prevention, performance management, safety, recognition, and legal compliance.
• Leads through teaching employees and growing their productivity, with a clear vision of individual, team, and personal goals. Demonstrates coaching and mentoring skills and can verbalize steps to achieve those goals.
• Identifies skill development needed for each staff member and determines the right resources to develop those skills.
• Ensures all technical product training classes are attended.
• Conducts 90‑day probationary reviews for all new staff.
• Places and checks in supply orders timely and within budget while preventing shortages.
• Conducts verbal and technical interviews to identify appropriate talent for salon growth.
• Assists with social media and marketing events, helps forecast sales, growth trajectories, and expansion plans.

Full Time

Based on experience (plus bonuses on sales and goals)

• Esthetics Experience 3–5 years (required)
• Salon Manager 1 year (preferred)