Health Engagement - Revenue Cycle Manager

Health Engagement and Experience - Revenue Cycle Manager

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.

Mid‑Senior level

Full‑time

Strategy/Planning and Consulting

As a Health Provider Revenue Cycle Manager, you lead and/or support enterprise‑scale revenue cycle transformations for complex organizations (AMC’s, IDN’s, large medical groups). You will be at the core of delivering business transformation projects to respond to our clients’ business challenges, from assessment to implementation, across patient access, mid‑cycle/revenue integrity and back‑end operations.

• Lead Revenue Cycle solutions across complex, large‑scale health care providers; this includes understanding of the Revenue Cycle process across Patient Access, Midcycle/Revenue Integrity (CDM/Charge Capture, CDI) and Back‑end (billing, collections, denials) to improve net revenue and accelerate cash.
• Identify and prioritize client value creation opportunities based on research and analysis activities and an understanding of client visions, performance gaps, and needs.
• Lead process and operational improvement transformation including workflows, policies and procedures, and key performance metrics.
• Lead and/or support the business solution implementation: define and supervise business architecture, process design, and development activities, developing capabilities and performance measurements/KPIs.
• Develop implementation plans and lead teams to execute project deliverables to schedule, budget and performance goals. Assess and manage risk throughout the project lifecycle and make adjustments as needed. Ensure planned business outcomes are achieved.
• Embed automation and advanced analytics such as intelligent work queues, denials prediction, coding assistance, and have understanding of Tableau/Power
  
  BI/Python, in order to deliver measurable, sustainable improvement.
• Help clients start the process of modernizing their revenue cycle and finance functions.
• Stand up or transition to managed services/EBOS (SLA/OLA design, playbooks, staffing and performance governance) when aligned with client strategy.
• Direct business pilots and client deployment activities.
• Support technology enablement with provider IT and vendors, such as Epic, Cerner and clearinghouses.
• Design the project’s overall communication strategy and approach to the desired change journey.
• Manage engagement risk, project economics, deliverable content, and ensure client buy‑in.

• Manage key client stakeholder relationships and communications at all stages of the project. Facilitate complex meetings, presentations and workshops to build client commitment for the change.
• Cultivate follow‑on opportunities at clients and developing compelling business case/proposals to new business opportunities.
• Be a trusted advisor to senior leadership.

• Participate in practice‑building activities (e.g., conference participation, thought leadership development, market offering development, recruiting).
• Share your experience in specific practice specialty areas to drive firm‑recognized expertise development.
• Provide coaching and mentoring to consultants and analyst team and practice members.
• Encourage innovation from team members; support their ideas and career goals; provide coaching and mentoring to practitioners.
• Stay on top of current regulations, trends, and technologies influencing revenue cycle across broad client types (e.g., hospitals, health systems, medical groups, pharmacies, durable medical equipment suppliers).
• Travel as needed, up to 80%.

• Minimum of 5 years of finance and management consulting experience.
• Minimum of 5 years of healthcare provider Revenue Cycle environment experience.
• Minimum of 2 years of experience transforming revenue cycle…