Case Manager

Overview

The Housing Case Manager assists supportive housing clients maintain their housing and increase their self‑sufficiency through linkages to resources and the attainment of established goals.

• Bachelor’s degree plus two (2) years experience in social services (case management experience preferred).
• Experience serving homeless, ex‑offenders, individuals living with HIV/AIDS and/or substance abuse population is preferred.
• An automobile, valid Driver’s License with clean/acceptable MVR are required (no DUI/DWI or more than 3 moving violations within 3 years) and vehicle insurance coverage is required.
• Occasional late or weekend hours may be required.

• Conduct a minimum of one monthly face‑to‑face contact per client.
• Provide a minimum of one monthly home visit per client or as needed.
• Complete chronological progress notes within three days of contact with client or collateral encounter.
• All progress notes must be completed in DAP format and signed and dated with appropriate credentials.
• Develop initial service plan specific and tailored to the client needs identified during initial intake assessment/screening process.
• Revise or update services plans every six months or based upon the client level of need.
• Assist no‑income clients to identify appropriate resources to obtain entitlement(s) within six months of admission to the housing program.
• Complete referral documentation and informed consent for supportive services.
• Routinely assess strengths and barriers to income, housing stability and self‑sufficiency (including health, substance use and mental health issues), and provide appropriate referrals to supportive services in a timely manner.
• Provide advocacy, support, and linkages/referrals to community resources.
• Conduct follow‑up on all referrals and document referral outcomes.
• Update client files to ensure a record of all client level activities.
• Enter all client level activities in Client Track within three days of encounter.
• Complete monthly statistical report and submit to immediate Supervisor by the last Wednesday of each month.
• Participate in all mandatory external and internal meetings or trainings.
• Adhere to the Agency’s code of ethics and HIPAA regulations for confidentiality.
• Perform other duties as required or assigned.

• Blue Cross Blue Shield Medical Insurance
• Blue Cross Blue Shield Dental and Vision Insurance
• Life Insurance (Provided by the company)

• Respectful, Compassionate and Quality Care
• Affordable and Equitable Services and Treatment
• Culturally Appropriate and Comprehensive Community Based Services Service Integrity Offered by Qualified, Dedicated Staff
• A Safe and Welcoming Environment for All

• Being fully vaccinated against COVID-19 is a condition of employment for all CCHC employees, unless approved for a medical or religious exemption.

CCHC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.