Community Health Worker

This position supports the Ambulatory sites and requires travel to at least 2 sites.

• Provides direct services to clients, such as health education and prevention programs.
• Collects andmaintainsclient records, ensuring confidentiality.
• Acts as a liaison between clients and healthcare providers.
• Conduct follow-ups with clients to ensure their needs arebeing met.
• Conducts effective home visits and/or community events.
• Educates community members on self-management of health conditions and supports patients in developing healthier habits and proper use of the emergency room and providing information for alternatives.
• Assist community members in understanding care plans and instructions.
• Facilitates access to community resources, including but not limited to locating housing, food, clothing, prenatal classes, parenting, and providers to teach life skills, and relevant mental health services.
• Performs other duties as assigned.

• Completion of any required certifications or continuing education in community health within the first year of employment.

• High School Diploma or GED required

• 1 – 2 years

• In-depth knowledge of community resources and health services.
• Ability to assess client needs and provide appropriate interventions.
• Experience working with diverse populations.
• Ability to engage medical providers, primary care teams, community-based organizations, referralnavigatorsand social services agencies. Adaptability based on changing needs of the organization.
• Possesses knowledge of the community and population for related programs. Ability to work effectively with a wide range of constituencies in a diverse community and work asa strong team member.
• Must have strong interpersonal skills andgood communication and literacy skills (in person, telephonically and written) anddemonstratethe ability to develop rapport as an active member of the care management team.
• Valid driver’s license required, excellent driving recordand have reliable transportation.
• Time will be spent tracking and contacting community members and community referral agencies, meeting face-to-face with clients in their home environment, hospital, clinic, school, etc. Frequent changes are expected daily; therefore, flexibility and adaptability are essential. Evening and weekend work may periodically be required.
• Self-directed with excellent time management anddetailorientation.
• Adaptability based on changing needs of the organization.
• Knowledgeable ofsocial drivers of health, community health, and health literacy principles.
• Ability to navigate Epic or another Electronic Medical Record (EMR).
• Ability to navigate social care networks and platforms.

• This position requires travel, therefore, will be exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Work in a variety of environments; an office environment, a community member’s home environment and/or hospital/school/community agency or settings.
• Exposure to a medical setting and household conditions as well as communicable diseases could occur.
• There is occasional lifting of 10 – 20 pounds necessary to complete a task.

• Bachelor’s degree preferred

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.