Medical Case Coordinator

Responsibilities

• Serve as the primary point of contact for patients from intake through completion of care
• Schedule and manage patient appointments across clinic, surgery, and physical therapy departments
• Verify insurance coverage and obtain necessary authorizations
• Communicate with attorneys and other healthcare providers regarding patient cases
• Maintain accurate and timely documentation in the patient’s record
• Track case progress and ensure all necessary follow-ups are completed
• Provide exceptional customer service and support to patients and their families

• Previous experience in a medical office or healthcare setting preferred
• Knowledge of insurance verification and authorization processes
• Strong communication and organizational skills
• Ability to multitask and manage cases efficiently
• Proficiency with medical office software and electronic health records

• 401(k)
• Dental insurance
• Health insurance
• Paid time off