Case Manager

Talbot Health Services | Clinical Services Department

Position:Case Manager
Location: 650 Park Ave W, Mansfield, OH 44906
Schedule:Full-time
Status:Exempt (Learned Professional)
Reports To:Clinical Supervisor

Talbot Health Services is seeking a Case Manager to support clients participating in mental health and substance use disorder treatment. This position focuses on engagement, coordination, and ensuring each client can access the services necessary for their recovery.

Case Managers work closely with clinical staff, medical providers, and community partners to reduce barriers, improve stability, and promote whole-person wellness.

Provide person-centered case management aligned with each client’s individualized recovery plan

Monitor behavioral health needs, physical health concerns, and social determinants of health

Coordinate referrals to housing programs, benefits, medical providers, employment resources, and recovery supports

Assist with scheduling, appointment reminders, and follow-up to support attendance and engagement

Facilitate or assist in psycho educational and skills groups as assigned

Complete documentation accurately and within required time frames

Conduct outreach within 24 hours of receiving new cases and remain in regular contact based on client need

Participate in interdisciplinary treatment planning, care coordination, and transition planning

Maintain productivity expectations and comply with all agency policies and ethical standards

Active Ohio CDCA or ability to obtain within 90 days

High school diploma or GED

At least one year of experience in behavioral health, substance use treatment, or recovery support

CPR/First Aid/AED training (or willingness to complete within 30 days)

Crisis prevention/de-escalation training (or willingness to complete within 90 days)

Associate or bachelor’s degree in social services, psychology, or a related field

Experience working with co-occurring mental health and substance use disorders

Knowledge of community resources, benefits systems, and referral processes

Ability to engage individuals managing mental health and substance use challenges

Strong communication and customer service skills

Effective collaboration within a multidisciplinary team

Ability to manage multiple priorities, maintain accuracy, and meet deadlines

Professional boundaries, sound judgment, and comfort navigating crisis situations

Knowledge of local community resources and support systems

Office-based with occasional community-based coordination

Frequent interaction with individuals experiencing acute symptoms or crises

Drug- and alcohol-free workplace

May involve local travel between Talbot sites

Reasonable accommodations available for qualified applicants

Talbot Health Services offers a supportive and mission-driven environment with clear expectations, strong supervision, and opportunities for professional growth. Staff are part of a collaborative team dedicated to delivering high-quality, trauma-informed care.

Submit your resume and cover letter to

Jochm

We welcome applicants who are passionate about supporting recovery, reducing barriers to care, and helping clients build stability and resilience.

Talbot Health Services is an Equal Opportunity Employer.