Governor's State University Intern

Job Description

Family Guidance Centers, Inc. (FGC) is a not-for-profit behavioral healthcare organization dedicated to treating and preventing substance use disorder and related problems. Since 1969, FGC’s comprehensive programming has educated and guided individuals toward their full potential, supporting families and communities through innovation, accountability, and compassionate care.

This internship is designed for Governor’s State University Peer Recovery Support Specialist Trainees, providing hands‑on experience in case management, community outreach, and residential coordination.

• Reviews assessed case management needs as expressed by clients and as indicated on the client treatment plan.
• Assists with monitoring patient engagement and communicates with the treatment team regarding patient attendance, participation, and any barriers or needs to support treatment involvement.
• Facilitates orientation with patients to review the FGC OMT handbook and tracks all newly admitted patients to ensure orientation is completed within 21 days of admission.
• Processes all newly admitted patients from referring detox unit into level 1 OMT (including scanning all documents daily).
• Coordinates with detox staff via email from referring hospital with appropriate paperwork as required; communicates with referring hospital units to ensure a smooth transition (Nursing staff and Toxicology department).

• Focuses on patient outreach and crisis response services for all FGC sites.
• Engages in outreach (mostly via telehealth) to individuals no longer in treatment, including no‑shows for admissions, to encourage re‑engagement into treatment and determine and assist with any needs.
• Provides crisis response services, mostly through telehealth, to individuals who have left FGC to help resolve crisis situations.
• Coordinates with various FGC team members (such as Immediate Access to Care Team at 310 and Wabash) to schedule an individual’s admission process as well as other team members from all FGC outpatient sites.
• Provides patients or family members with information about addiction issues and available services or programs, making appropriate referrals when necessary.

• Directly engages with individuals experiencing substance use problems through street outreach and outreach/engagement services provided on‑site at homeless shelters and drop‑in centers to ensure connection to substance use and mental health treatment.
• As part of the community outreach team, the outreach specialist provides information about treatment options, including medication‑assisted recovery (MAR) services available in the community.
• Communicates daily with FGC medical staff and FGC’s managers/admission staff at all program locations to determine daily program census needs.
• Develops formal relationships with area behavioral healthcare providers, hospitals, clinics, and other social service agencies (i.e., DCFS providers, DHS local offices) to establish referral relationships and streamline processes.
• Present FGC program descriptions and eligibility requirements to community leaders who represent local social service, church, and political organizations.
• Professionally represents FGC at community organization events, seminars, and conferences.

• Supports treatment plans by reporting client observations (at a minimum twice per shift, subject to change depending on need) on appropriate forms and supporting decisions concerning therapy, discipline, and privileges.
• Assists case manager/counselor with client activities by implementing scheduled and/or requested activities.
• Works cooperatively with nursing and medical staff to monitor clients’ vital signs, observe urine drops, monitor clients, and chart all pertinent data.
• Monitors self‑administration of medications by clients and documents in pertinent logs according to regulations.
• Performs room and facility checks at varying intervals to ensure client comfort, safety, and well‑being.

Hours needed to accommodate location’s requirements.

Start Date:

To Be Determined.

• 333 W. Evergreen St, Manteno, IL
• 120 N. 11th St, Springfield, IL
• 2924 Stanton St, Springfield, IL
• 15400 S. Page Ave., Harvey, IL
• 751 Aurora Ave., Aurora, IL
• 310 West Chicago Ave., Chicago, IL
• 2630 S. Wabash Ave., Chicago, IL
• 58
  
  E. Clinton St., Joliet, IL

Family Guidance Centers, Inc. is a drug‑free environment (including THC and/or CBD).

Family Guidance Centers, Inc. is committed to Equal Employment Opportunity without regard for race, ethnicity, pregnancy, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

Keyword:
Governor’s State Trainees