Medical Office Coordinator

We are seeking a detail-oriented Medical Office Coordinator to join our healthcare team. The ideal candidate will be responsible for providing exceptional customer service and administrative support in a medical office setting.

• Greet patients and visitors in a professional and friendly manner
• Answer phone calls, schedule appointments, and manage patient inquiries
• Verify insurance information and collect co-payments
• Take primary ownership of procedure scheduling: handle the full process from start to finish, including filling out order forms, compiling required documents, faxing/submitting them, managing related messages/inquiries, and ensuring no steps fall through the cracks
• Actively support patient checkout by printing and providing referrals, procedural packets, doctor information, printed orders (as permitted), and any other needed materials based on provider instructions - helping patients leave fully prepared without delaying clinic flow
• Maintain patient records and confidentiality in compliance with HIPAA regulations
• Assist with medical administrative tasks such as filing, faxing, and scanning documents
• Coordinate with medical staff to ensure efficient patient flow
• Coordinate referrals to other healthcare providers or specialists

• Experience in Medical administrative support or in a similar role
• High school diploma or equivalent
• Experience in medical administrative support required; prior role in a medical office coordinator, procedure scheduler, or referral coordinator capacity strongly preferred
• Previous experience as a medical receptionist or in a similar role preferred
• Knowledge of medical terminology and procedures is a plus
• Excellent communication skills, both verbal and written
• Strong organizational skills with attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficient in using phone systems and basic computer applications
• Proven initiative and ownership mindset - someone who anticipates needs and jumps in to help
• Strong customer service skills with a focus on patient care

• Health insurance
• Paid time off
• Healthcare setting:
  Clinic, Outpatient, Private practice
• 401(k)

• Cardiology

• Monday to Friday
• Occasional add on Saturdays
• Day Shift

Job Type: Full-time

Work Location:

In person in Chicago and surrounding areas