Medical Case Coordinator

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Responsibilities:

Serve as the primary point of contact for patients from intake through completion of care

Schedule and manage patient appointments across clinic, surgery, and physical therapy departments

Verify insurance coverage and obtain necessary authorizations

Communicate with attorneys and other healthcare providers regarding patient cases

Maintain accurate and timely documentation in the patient’s record

Track case progress and ensure all necessary follow-ups are completed

Provide exceptional customer service and support to patients and their families

Qualifications:

Previous experience in a medical office or healthcare setting preferred

Knowledge of insurance verification and authorization processes

Strong communication and organizational skills

Ability to multitask and manage cases efficiently

Proficiency with medical office software and electronic health records