Manager Critical Care​/VAT​/Rescue

Major Responsibilities

• Achieve site and system goals for Clinical Outcomes in all areas of responsibility.
• Improve department and organization's outcomes by providing leadership to performance improvement activities:
• Support process improvement activities,
• Facilitate development, maintenance and annual revision of PI plans for all areas of responsibility,
• Review and provide feedback for PI projects,
• Analyze results and develop strategies to ensure that desired clinical outcomes and standards of care are achieved and sustained,
• Provide leadership to hospital and system committees, task forces, and PI teams,
• Mentor division leadership to ensure adherence to principles of shared governance and compliance with IDPH, DNV, and other licensing/accrediting agencies.
• Ensure quality and safety of care delivery by:
• ensuring the development of competency training programs as needed;
• compliance with Culture of Safety initiatives;
• promoting evidence based practice through a variety of initiatives, staying abreast of newly published studies and ensuring application of research results in practice;
• Developing, approving and facilitating review of department policies, procedures and protocols,
• Interpreting hospital policies and procedures to staff and ensuring that staff follows same.
• Communicate extensively with reporting staff and staff from other departments to receive, respond and communicate information quickly and effectively. Devise and oversee methods for corrective action regarding identified deficiencies.
• Keep abreast of current clinical and managerial practices through attendance at workshops, seminars and professional organization activities to maintain own professional growth and development.
• Attend and participate in department meetings for Critical Care Services, System Wide Forums and Councils, and Shared Governance Councils, as assigned.
• Develop and implement annual goals for departments in alignment with nursing strategic plan.
• Evaluate and advocate for staffing and other clinical resources necessary to provide excellent health outcome results.
• Assures AACN and all other applicable clinical professional standards are met for the specific specialties within the organization.
• Partner with Medical Chairs and Medical directors to identify goals, plan process improvement and implement evidence based practice. Partner with Medical Chairs and Medical directors for Surgical and Ambulatory Services and Anesthesia Services and Critical Care to identify goals, plan process improvement and implement evidence based practice. Partner with Medical Chairs and Medical directors for Surgical and Ambulatory Services and Anesthesia Services and Critical Care to identify goals, plan process improvement and implement evidence based practice.
• Ensure financial targets for all areas of responsibility are met.
• Develop, implement and monitor the operating budgets for areas of responsibility, including revenue, expenses, salary planning and capital equipment sufficient to meet current and projected patient volume/service requirements.
• Monitor departments' productivity levels and work functions to ensure proper staff and resource utilization. Identify areas for operations efficiency improvement and implement changes.
• Examine monthly financial, operational and budget variance reports, analyzing activities and performance budget targets. Develop strategies/action plans to ensure that department financial outcomes are achieved.
• Ensure appropriate use of IS Systems so that patient charge information is captured in a timely fashion.
• Exercise financial control via approval and processing of purchase requisitions, accounts payable vouchers, local travel and expense requests in accordance with established policies and procedures.
• Initiate cost containment activities judiciously to address financial performance while balancing outcomes in other areas of responsibility.
• Develop financial knowledge and accountability in division leadership. Communicate financial performance to associates.
• Achieve system and site goals for patient satisfaction in all areas of direct responsibility.
• Provide leadership in order to ensure an exceptional patient experience, including:
• modeling and holding others accountable for Standards of Behavior;
• rounding for patient outcomes;
• encouraging creative interventions to improve the patient experience
• counseling team members and ACMS whose areas are not achieving intended results for patient satisfaction.
• Develop and lead teams that analyze customer feedback and care processes and implement effective interventions to ensure patient satisfaction.
• Address patient, visitor, physician and staff complaints/concerns and mentor division leadership and associates in service recovery interventions.
• Integrate the functions of assigned areas and promote relations between assigned departments and other hospital and Advocate Aurora facilities to achieve consistent service standards of care.

• Nurse, Registered (RN)

• Graduation from…