Spec, Healthcare Coordinator I - Schiff Apartments

Locations

Chicago, IL 60610, USA (On-site, Resident Services, Full-Time)

About Us
:
Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The Healthcare Coordinator Specialist assists the residents in locating and utilizing community resources to meet their individual health needs. Works with residents to identify their skills and abilities to promote personal growth. Link residents with health care and care coordination services.

This is an on-site position.

$20‑22/hour, depending on experience.

• Several healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO in your first year, 12 company holidays + 2 floating holidays
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid time off between Christmas and New Year’s Holiday
• Paid parental leave and caregiver leave
• Paid life insurance
• Free employee assistance plan
• Free basic dental
• Pet insurance options

• Maintain detailed knowledge of the health care system, key service providers and health care delivery system developments as related to the health needs of residents.
• Collaborate with Resident Service Coordinators (RSC) to identify residents are most in need of care coordination and self‑management assistance and determine what staff member is most appropriate to provide this assistance.
• Accurately identify/assess resident assets and needs in order to connect them effectively to resources and help them set personal goals while recognizing their knowledge and experience.
• Work with the primary care clinics, medical providers, hospital discharge planning team, care coordinators, health plans and other health service providers who work with the largest numbers of residents at high risk of health problems and elevated health care utilization (“high health risk”).
• Follow procedures for consented exchange of information to facilitate collaborative care coordination and effective health self‑management by residents.
• Assist residents with health and care coordination services.
• Collect required data for designated program components and record data in the Mercy Housing database in an accurate and timely way. Evaluate outcomes of programs and services.
• Actively collaborate with Resource Development and RS to share information and implement fundraising plans.

• High School Diploma or equivalent.
• Two (2) years of experience in a position that involved coordination among frequent interaction with patients/clients, health care providers, care coordinators, health plans, and other service systems critical to health.

• Bachelor’s Degree in Healthcare Management, Public Health, or related field.

This is a brief description summarizing the abilities needed for the position. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

• Community Building – Some Knowledge

• Communication – Some Knowledge

• Dedicated:
  Devoted to a task or purpose with loyalty or integrity

• Ability to Make an Impact:
  Inspired to perform well by the ability to contribute to the success of a project or the organization

• 2 years:
  Experience in a position that involved coordination among frequent interaction with patients/clients, health care providers, care coordinators, health plans, and other service systems critical to health.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.