Care Coordinator - CCS

Position Type Full Time
- Union

Education Level Bachelor's Degree

Travel Percentage Road Warrior

Category Nonprofit
- Social Services

This is a professional position that is responsible for the care and treatment of mentally ill adults. This Case Manager will develop and implement the treatment plan, which will include the necessary follow-up, case management and intervention as required.

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

• Develops a treatment relationship with a client and formulate treatment plans on his/her caseload that will detail treatment to be provided.
• Provides psychosocial rehabilitation, symptom monitoring & management, supportive counseling to clients on caseload, and participate in “team case management”.
• Monitors client’s psychiatric medication regime and compliance as directed by the physician.
• Provides crisis intervention and supportive counseling to clients who are in crisis.
• Responsible for maintaining treatment-oriented environment (under supervision of program supervisor) and assure consistency in carrying out treatment objectives.
• Coordinates utilization of various community resources, day programs, and outside health care providers.
• Assists clients in financial planning and development of income resources.
• Coordinates client access to all entitlement programs and will act as protective payee for client’s Social Security benefits when appropriate.
• Provides treatment related to education and liaison with client’s family.
• Assists client in securing adequate housing, prompting, and training for skills necessary to keep housing.
• Responsible for coordinating the efforts of all professionals and paraprofessionals involved with each client.
• Responsible for formulation of appropriate discharge plan with assistance of client and program supervisor.
• Responsible for accurate documentation and maintaining case file as required by agency policy, government regulations, applicable local, state, and federal codes.
• Responsible for meeting department designated monthly billing quotas, EHR note entry within 72 hours, and biannual treatment plans.
• Attends and participates in staff meetings, in-service training seminars and conferences as required.
• Responsible for adhering to agency policies and procedures while carrying out daily responsibilities.
• Provides client coverage for other staff members as assigned.
• Attends community based MC3 Change Agent meetings as delegated.
• Other duties as assigned

• Minimum Required
  
  Education:
  
  Bachelor’s degree in social work, Psychology, Community/Family Counseling
• Minimum
  
  Required Experience:
  
  Minimum of 1 years’ working with adults with severe and persistent mental illness.
• Certification:
  Certification as a functional screener is not required but desired.
• Valid Wisconsin driver’s license
• Vehicle liability insurance in accordance with Agency policy

• Must be familiar with MS Office such as Microsoft Word, Teams, and Excel.
• Professional workplace appearance and conduct; friendliness and courtesy to clients, coworkers, and vendors.
• Effectively communicates and develops good working relationships with co-workers.
• Reliability in reporting to work regularly and on time.
• Must possess good communication, listening, writing and organizational skills.
• Must be able to assist clients with activities of daily living, such as shopping, cleaning, and cooking.
• Effectively manages one’s own time, priorities, and resources to achieve goals.
• Partners with clients to identify and resolve complex or sensitive issues.
• Builds and maintains customer satisfaction with the products and services offered by the organization.
• Convinces others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies.
• Diligently attends to details and pursues quality in accomplishing tasks.
• Conveys ideas and facts in writing using language the reader will best understand.
• Ability to communicate effectively over the telephone, by computer and in person.
• Ability to use a personal computer.
• Ability to perform well in a fast paced work…