Emergency Care Tech - FT 7p-7a

Major Responsibilities

Quality:
Provides quality patient care within the scope defined by the Nurse Practice act and Trinity Competency Program. Contributes to the design and implementation of improved processes to achieve quality and excellent patient care and service.

• Draws blood specimens according to policy and procedure manual for their people delivery to the laboratory in a timely manner. Performs capillary blood testing.
• Prepares unit, patient treatment area and stretcher to receive patient including routine cleaning of area and equipment.
• Demonstrates discretion; protects privacy of patient. Provides assistance by working with data entry entering appropriate information for patient dispositions.
• Actively participates in the collection, development and reporting of data for CQI initiatives. Inspects all patient rooms to ensure customer expectations and quality standards for cleanliness are met. Assists RN in provision of care to all assigned patients. Assists with application of posterior molds in orthopedic cases. Observation and timely reporting of patient needs and conditions to the RN. Take and record vital signs, weight, intake and output (I/O), as directed and notifies RN with abnormal results.
  
  Responds to patient’s call light immediately. Adheres to nursing policies, procedures and established nursing standards. Responds to emergency plans as directed by the department/unit responsibilities. Maintains unit cleanliness.
• Provides assistance to RN staff in triage, admission, transfer and discharge of patient.
• Transport, transfer, lift and position patients as directed, using proper body mechanics.
• Provides postmortem care and assists in transport.
• Fits crutches and teaches crutch walking to patients under supervision of RN.

Quality:
Provides quality patient care within the scope defined by the Nurse Practice act and Trinity Competency Program. Contributes to the design and implementation of improved processes to achieve quality and excellent patient care and service.

• Performs electrocardiograms
• Draws blood specimens according to policy and procedure manual for their people delivery to the laboratory in a timely manner. Performs capillary blood testing.
• Prepares unit, patient treatment area and stretcher to receive patient including routine cleaning of area and equipment.
• Demonstrates discretion; protects privacy of patient. Provides assistance by working with data entry entering appropriate information for patient dispositions.
• Distributes nutrition service trays.
• Actively participates in the collection, development and reporting of data for CQI initiatives. Inspects all patient rooms to ensure customer expectations and quality standards for cleanliness are met. Assists RN in provision of care to all assigned patients. Assists with application of posterior molds in orthopedic cases. Observation and timely reporting of patient needs and conditions to the RN. Take and record vital signs, weight, intake and output (I/O), as directed and notifies RN with abnormal results.
  
  Responds to patient’s call light immediately. Adheres to nursing policies, procedures and established nursing standards. Responds to emergency plans as directed by the department/unit responsibilities. Maintains unit cleanliness.
• Provides assistance to RN staff in triage, admission, transfer and discharge of patient.
• Transport, transfer, lift and position patients as directed, using proper body mechanics.
• Provides postmortem care and assists in transport.
• Fits crutches and teaches crutch walking to patients under supervision of RN.

Provide all customers with appropriate services to meet their needs to assist the team in achieving success in their customer satisfaction strategies.

• Maintains positive relationships with all customers (e.g.: patients, significant others, physicians, and Associates).
• Serves as patient advocate to ensure that patient’s and customer’s needs are met in a timely and efficient manner and individualizes each patient’s plan of care.
• Resolves patient’s and customer’s concerns immediately using the defined Service Recovery scripts/process including using the Discretionary Fund.
• R…