Refugee Health Coordinator, Limited Term

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war‑torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position will be responsible for assisting refugees and immigrants to obtain their Initial Health Screening, establish a primary care provider, and help with follow up care. They will provide health education and orientation to the U.S. healthcare system through orientations with all newly arrived refugees and additional workshops. This position will work closely with the transportation volunteers and case managers to provide ongoing health coordination for clients with intensive medical needs, as well as provide other refugee case management support as needed.

This is a limited-term position funded through a grant agreement until 6/30/2027 and contingent upon funding extension.

Hybrid: 4 days in office, 1 day WFH/Week

• Schedule health screening appointments for refugee clients within 30-90 days of arrival
• Assist with transportation planning and provision, and connecting clients to public transportation
• Ensure that follow-up immunizations are scheduled, and that barriers to care are addressed with the client
• Ensure good communication with the health screening clinic and attend bi-monthly meetings to discuss collaboration and client coordination
• Coordinate with health screening clinic to obtain referrals for follow-up appointments
• Provide orientation of the U.S. health care system to new arrivals, including proper filling and following of prescription instructions, medical insurance, when to use primary care vs the emergency room
• Provide referrals to community resources and other service providers, including assisting clients without health insurance in accessing free or low-cost healthcare when possible.
• Coordinate with medical providers to equip clients to follow plan of care as directed
• Assist clients in identifying a local primary care provider if necessary
• Ensure clients have access to a local pharmacy and assist with initial filling of prescriptions
• Promote the health of immigrants through coordination of health workshops and collaboration with local healthcare providers.
• Work closely with internal department teams and external service providers to ensure comprehensive service provision, including other Resettlement team members
• Assist clients with applying for, completing redeterminations for, and navigating health insurance and other public benefits
• Help clients obtain important documents, IDs, and other necessary paperwork
• Conduct regular client follow-ups as needed to check on well-being, include tracking client needs and following up on them until they are resolved.
• Assist clients in applying for heat and energy assistance through LIHEAP (Low-Income Home Energy Assistance Program)
• Take ownership of assigned cases or…