Patient Access Specialist

Patient Access Specialist

We are looking for a Patient Access Specialist to support front-end patient access operations for a healthcare team in Chicago, Illinois. This long-term contract position focuses on creating a smooth patient experience by coordinating registration, scheduling, and insurance-related intake activities with accuracy and professionalism. The ideal candidate will be comfortable assisting patients directly, managing administrative details, and maintaining complete information within the EHR system.

Responsibilities include welcoming patients and guiding them through registration and intake steps while ensuring all required information is collected accurately. Coordinate appointment bookings, updates, and cancellations to help maintain an organized and efficient patient schedule. Review demographic and coverage details with patients and enter complete, accurate records into the EHR system. Verify medical insurance information prior to visits and communicate coverage-related issues or missing details when needed.

Provide clear assistance to patients regarding forms, appointment procedures, and general access-related questions. Maintain patient records by updating registrations, confirming documentation, and resolving routine discrepancies in account information. Support daily patient registrar activities to help ensure timely check-in, check-out, and overall access workflow completion.