Program Administrator, Quality and Education

About the American College of Surgeons

The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patients. The College is dedicated to the ethical and competent practice of surgery. Its achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patients.

The College has more than 95,000 members and is the largest organization of surgeons in the world. For more information, visit (Use the "Apply for this Job" box below)..

Our Mission The American College of Surgeons is dedicated to improving the care of the surgical patient and safeguarding standards of care in an optimal and ethical practice environment.

Our Vision To create a healthcare landscape where surgeons thrive and every patient has access to and benefits from the highest standards of surgical care, driven by innovation, education, leadership, and trust.

Summary: The Program Administrator supports the area of Quality & Education within the Division of Education. The Quality and Education team acts as a bridge between surgical quality and education and connects professionals and patients with accessible, evidence-based resources throughout all areas where surgical patients receive care, supporting patient engagement and optimal surgical outcomes.

The Program Administrator implements daily activities and operations for Quality & Education programs and committees, including the ACS Patient Education, Surgical Palliative Care, and Interprofessional Education & Practice Committees. Reporting to the Senior Manager, Quality & Education, this role works with program leadership to support administrative operations and coordination of program development, implementation, evaluation, and stakeholder communication. The Program Administrator also collaborates across departments within the American College of Surgeons to support initiatives aligned with the mission of the Quality & Education area, the Division of Education, and the College as a whole.

This exempt position will report to the Senior Manager, Patient Education in the Division of Education. It is based in our Chicago office and is a hybrid role: 3 days per week in the office/2 days per week remote.

The anticipated salary range for this position is $68,500 - $75,000 (commensurate with related experience).

Key Responsibilities:

• Support day-to-day operations for Quality & Education programs and related committees.
• Coordinate committee and workgroup meetings, including scheduling, invitations, agendas, supporting materials, minutes, and follow-up communications.
• Provide professional administrative and customer support to committee members, volunteers, hospitals, patients, providers, and other stakeholders.
• Maintain organized program records, documentation, timelines, and routine administrative processes.
• Work closely with Quality & Education team; engages in regular team communication.
• Additional duties as determined by leadership, based on program needs.

• Support coordination of program development, implementation, and evaluation activities in collaboration with program leadership.
• May assist with background research, literature reviews, gap analyses, and other information-gathering activities as needed.
• Compile and organize stakeholder feedback to support consensus-building, program refinement, and continuous improvement.
• Support program evaluations, data tracking, routine reporting, and review of outcomes or trends.

• Conduct outreach to sites, providers, organizations, patients, caregivers, and/or collaborative partners in support of program goals.
• Communicate program information, requirements, updates, and next steps clearly and professionally.
• Collaborate with internal and external teams to support program design, publication, promotion, and resource distribution for digital and physical materials.
• Complete projects within established budgets and timelines, maintaining communication with program leadership and applicable stakeholders.
• Maintain program materials, including stock monitoring, supply needs, and related fulfillment processes.
• May support administrative and coordination activities related to research, evaluation, and quality improvement initiatives with participating sites and stakeholders.

• Help ensure program activities, materials, and communications are accurate, complete, timely, and aligned with applicable standards.
• Monitor assigned activities for follow-up needs, quality concerns, or compliance issues and escalation as appropriate.
• Support project timelines, status updates, presentations, reports, and other materials for program leadership.
• Contribute to team processes and cross-functional projects that advance…