Transportation Patient Scheduler

TRANSPORTATION / PATIENT SCHEDULER

We are seeking a dependable and organized Transportation / Patient Scheduler to support our nursing home residents and transportation needs.

Responsibilities:

• Schedule and coordinate resident transportation for medical appointments, therapy, dialysis, and other off-site services
• Coordinate appointment times with residents, families, transportation providers, and medical offices
• Maintain an accurate transportation and appointment calendar
• Arrange transportation based on resident needs and appointment schedules
• Communicate appointment and transportation details to nursing and other departments
• Prepare residents and required paperwork for scheduled appointments
• Confirm transportation arrangements and follow up on changes or cancellations
• Maintain accurate records and assist with other administrative duties as needed
• Provide excellent customer service to residents, families, and healthcare providers

Qualifications:

• Previous healthcare, nursing home, scheduling, transportation, or administrative experience preferred
• Strong organizational and communication skills
• Ability to multitask and manage changing schedules
• Professional and compassionate when working with residents
• Computer skills and attention to detail
• Reliable, dependable, and able to work as part of a team