Medical Assistant

Description

Job Title:
Medical Assistant

Job Description

Founded in 1991, IBJI is the largest orthopedic group practice in Illinois. With more than 150 physicians in every orthopedic specialty, IBJI offers care for adults and children from some of the most accomplished and respected orthopedists in the country. Serving northern Illinois and northwest Indiana with over 100 locations, IBJI makes it easy to access care. Our headquarters is in Park Ridge, Illinois, a northwest suburb of Chicago.

Our clinical services include advanced MRI imaging, pain management, non-surgical and surgical treatment plans, rheumatology, physical therapy, occupational therapy, wellness, and sports and sports training. Ortho Access walk-in clinics provide same day care for orthopedic injuries. Comprehensive care offered all in one place enables physicians, therapists and staff to work closely together, so that patients and families achieve better outcomes. Collaborative care is also more efficient.

In many cases, IBJI services are substantially less expensive than those provided by large healthcare systems and emergency rooms.

Administrative Medical Assistant – Non-Clinical

Summary

This position is responsible for performing daily administrative and clinical duties to facilitate efficient operations in an outpatient clinic setting. This position provides support in providing safe, quality care and customer service to patients, physicians/providers and other members in the clinical care teams.

Responsibilities

Patient Examination/Treatment

• Escorts patients to exam rooms on a timely basis. Whenever possible, keeping team members informed regarding delays
• Prepares patients for appropriate examination, triaging, as necessary, for radiologic studies, cast removal etc.
• Assists physicians, as needed, in the patient examination process
• Evaluates need for wound care, if any, and ensures adequate provision of care and patient education
• Provides for splint/cast applications and removals when applicable
• Processes prescriptions per physician order. Instructs/educates patients regarding medication side effects
• Prepares injectable medications and equipment needed
• Coordinates referrals for ongoing services/needs (e.g., therapy services, home health, surgical procedures, DME, etc.)
• Acts as a patient intermediary/liaison for resolution of patient problems
• Overall fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control as regulated by OSHA; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms
• Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses/doctor's assistants with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information

Physician Liaison Activities

• Responds to incoming phone calls and determines the best method for resolution of caller’s needs through the identification of the most appropriate respondent (i.e., physician, administration, clinical/nursing staff, other support staff, etc.).
• Channels requests appropriately in an effort to ensure resolution
• Secures charts related to diagnostic tests, physical/occupational therapy reports, etc. and…