Client Office Phlebotomist- MS

The salary range for this position is $19.81 - $26.74 (Hourly Rate). Placement within the salary range is dependent on factors such as relevant work experience and internal equity. For positions represented by a labor union, placement is guided by the collective bargaining agreement.

We offer a comprehensive benefits package that supports physical, emotional, and financial well‑being, including tuition reimbursement, student loan repayment, professional development funds, a wellbeing fund, matching 401(k), medical, dental, vision, life insurance, annual salary increase, incentive bonuses, paid time off and holiday pay, and flexible work options. Please visit our Benefits section for more details.

Full‑time, 40 hours per week phlebotomy position located in the Streeterville neighborhood in Chicago. Required to work Monday through Friday 8:00 a.m.–4:30 p.m., with possible rotating weekends.

• Performs phlebotomy and other laboratory specimen collections in accordance with departmental policies and age‑related standards.
• Demonstrates AIDET model and ensures patient safety to reduce medical errors.
• Receives and reviews physician orders, entering accurate orders for lab tests.
• Communicates patient information and provides appropriate post‑phlebotomy care.
• Processes specimens promptly, performing labeling, centrifuging, aliquoting, freezing, and packaging for transport.
• Records refrigerator temperatures and QC/QA data; reports concerns to maintenance and supervisors.
• Operates relevant equipment, follows manifest logs, and reports specimen procurement issues.
• Maintains a safe work environment, adhering to biohazard waste procedures and proper storage.
• Performs laboratory clerical duties: order entry, test result verification, patient information retrieval, supply inventory, filing, and sanitizing equipment.
• Utilizes department resources efficiently and participates in process improvement initiatives.
• Completes continuing education and competency assessments.
• Demonstrates teamwork and assists colleagues professionally.
• Applies critical thinking for consistent decision making.
• Adheres to all organizational policies and ethical practices.
• Performs other duties as assigned.

• High school diploma or equivalent.
• Phlebotomy certification from a nationally recognized organization or training from a phlebotomy school, or at least one year of phlebotomy experience in a healthcare setting, or CMA certification.

• Experience performing phlebotomy on a broad range of patient types.
• Experience with laboratory specimen processing, transfer, and centrifuge operation.
• Familiarity with medical EMR systems.
• Knowledge of medical terminology.

Northwestern Medicine is an equal‑opportunity employer, disallowing discrimination on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on new hires and, at times, internal transfers. Completion of an authorization and disclosure form is required. Results are evaluated case‑by‑case in compliance with local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence tools may be used in parts of the candidate review process for this position; however, all employment decisions will ultimately be made by a person.

Internal employees and rehires who left Northwestern Medicine within one year are not eligible for the sign‑on bonus. New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending on the job family.