Healthcare Client Partner

Our Healthcare & Life Sciences (HCLS) team helps organizations redefine what’s possible, shape the future, and achieve meaningful results. We focus on high-impact initiatives, meeting clients where they are to uncover business needs and deliver measurable outcomes. Our teams go beyond expectations, helping clients navigate ambiguity and risk with confidence while driving transformative change.

Slalom is actively seeking a Client Partner in Chicago to grow the Slalom brand within our HCLS portfolio, with a particular focus on retail pharmacy. This Client Partner will lead efforts to solve some of the industry's most pressing challenges, leveraging the full breadth of Slalom’s services and capabilities. This opportunity is targeted at the Director level.

Do you thrive on partnering closely with clients to set strategic direction, deliver innovative solutions, and shape the future? We'd love to get to know you.

Candidates must be located within a reasonable commuting distance of the Chicago metropolitan area.

• Identify and lead opportunities within our managed healthcare and life sciences accounts, including health systems, payers, providers, and retail pharmacy organizations.
• Comfortably sell to and create new opportunities across the HCLS portfolio, spanning clinical, operational, digital, data, and regulatory initiatives.
• Own and manage the full lifecycle of a consulting sales process and all steps in the pre-sales motions for advisory and delivery work in HCLS.
• Maintain an ongoing presence in the HCLS market to establish Slalom as a top-of-mind strategy, business, and technology consulting partner for healthcare and life sciences clients.

• Drive account growth by developing annual account plans for HCLS clients and executing strategies that drive new sales and deepen existing relationships.
• Guide delivery teams to ensure strong execution that is aligned with client goals, clinical outcomes, regulatory requirements, and patient/member experience.
• Utilize your deep HCLS industry knowledge to partner with clients, influence strategic direction, and identify ways Slalom can help them achieve business and clinical objectives.
• Lead from the front through billable roles on active engagements—such as client service lead, delivery lead, SME, engagement lead, or accountable executive.
• Provide oversight and governance across all sold/managed HCLS engagements. Operate a fiscally healthy portfolio, managing levers such as utilization, revenue, gross profit, and pipeline.
• Assist in developing the HCLS industry strategy and business plan for the portfolio, with a focus on growth in key segments such as provider, payer, life sciences, and retail pharmacy.
• Collaborate with other practices (e.g., technology, data, experience, organizational effectiveness) to bring integrated HCLS solutions to market.
• Identify opportunities for growth and maturation of Slalom’s HCLS offerings and help set the direction for that evolution.
• Provide thought leadership to clients by developing market points of view on emerging HCLS trends, challenges, and innovations.

• Deep understanding in at least one of the following sub-industries: provider (health systems, hospitals, physician groups), payer (health plans), retail pharmacy, or life sciences (pharma/biotech/medtech).
• Strong knowledge of healthcare and life sciences market structure (care delivery models, reimbursement, value-based care, ecosystem partners, enabling technologies, and relevant regulatory topics).
• Lead and participate in complex discussions with professionals and senior executives across health systems, payers, retail…