Mental Health Crisis Clinician

Job Description - MENTAL HEALTH CRISIS CLINICIAN (418935)

Starting Salary starts at $90,144

This position is open to the public and all current City employees covered under the City’s collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.

1. Check the box on your profile titled “Currently employed by the City of Chicago”

2. Enter your employee  (located on your pay stub labeled ‘payee/employee number’)

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Applications for this position will be accepted until 11:59pm CDT on 10/07/2026

MISSION: To promote and improve health by engaging residents, communities and partners in establishing and implementing policies and services that prioritize residents and communities with the greatest need

Under general supervision, the class works on cross-agency Alternate Response Teams that may consist of Community Paramedics from the Chicago Fire Department (CFD), Crisis Intervention Team (CIT) Police Officers from the Chicago Police Department (CPD), and other behavioral health or social service professionals to respond to 911 calls for service that include a behavioral health component. These Alternate Response Teams support an overall effort to deliver specialized and compassionate services tailored to meet the needs of people with: mental health conditions, substance use disorders, co-occurring disorders, and unmet social needs (homelessness) who interface with the City’s emergency response system;

and performs related duties as required.

• Respond, in collaboration with other team members, to 911 calls with an identified behavioral health component and provide crisis assessment, crisis intervention, de-escalation, safety planning, referrals, and linkage to care services for residents.
• Provide case management services to patients as needed or assigned as part of response to behavioral health related 911 calls. This may include telehealth or telephonic follow-up with the patient subsequent to the crisis event to ensure linkage to appropriate community supports.
• Develop and implement crisis related safety plans; work with patients, families, and other members of the Alternate Response Team to determine if the patient requires a higher level of care requiring transport to a hospital or alternate transport destination.
• Provide psychological consultation while responding to behavioral health-related calls.
• Conduct proactive outreach to individuals experiencing homelessness, serious mental illness, substance use disorders, and co-occurring disorders who may have unaddressed behavioral health or social service needs.
• Deliver services that are compassionate, trauma-informed, and attentive to the particular needs and values of each patient.
• Maintain accurate and timely clinical medical records consistent with CDPH and City of Chicago standards.
• Participate in team/department meetings, in-services, and supervisory sessions as required.
• Perform all duties as assigned in accordance with agency policies and procedures

NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.

Location: 1920 S Western Ave Chicago, IL 60608

Days:Monday-Friday

Hours: 230pm-1030pm

THIS POSITION IS IN CAREER SERVICE

Qualifications

Graduation from an accredited college or university with a Master’s or Doctoral degree in Social Work, Counseling, Psychology or similar field, PLUS two years of experience in delivering direct clinical services in any of…